Medical Assistant

Solaris Health Holdings LLC•St. Augustine, FL

About The Position

The Medical Assistant supports the delivery of urological services and performs routine administrative and clinical tasks to help keep medical offices running smoothly. Under the direction of an assigned direct supervisor, the Medical Assistant works with practice staff and other professional disciplines to coordinate efficient patient care and achieve desired patient outcomes. Duties may vary according to the needs of the affiliate or location and applicable state requirements. The role includes greeting and preparing patients, recording histories and vital signs, providing patient education, preparing patients for examinations, assisting physicians, collecting specimens, performing basic laboratory tests, and carrying out additional clinical tasks within the scope of training and authorization. Administrative work includes coordinating appointments, maintaining patient logs and records, preparing for visits and procedures, completing record requests, and supporting office opening, closing, and patient flow. The Medical Assistant is expected to maintain accurate and complete documentation, protect patient confidentiality, follow applicable compliance and accreditation requirements, and adhere to organizational policies and ethical standards. Minimal travel is required. The position involves the physical demands described in the posting, including carrying, pushing, pulling, and lifting weights at specified frequencies.

Requirements

High school diploma or equivalent.
Graduation from an accredited Medical Assistant program and/or equivalent relevant experience, as required by applicable state regulations.
BLS certification required.
Ability to perform well in stressful situations.
Knowledge of healthcare systems operations, including EMR and Practice Management Solutions.
Ability to work independently and manage multiple deadlines.
Project management ability.
Database management skills.
Strong problem-solving skills.
Ability to use computer programs and applications, including Microsoft Office.
Excellent verbal and written communication skills.
Ability to provide exceptional patient service throughout interactions.
Excellent organizational skills and attention to detail.
Ability to comply with HIPAA regulations for patient confidentiality.

Nice To Haves

Medical Assistant certification or registration preferred.
Six months of experience working in a physician’s office desired.
Urology experience desired.
Vendor-relations experience for Medical Assistants required to order office and clinical supplies.

Responsibilities

Perform administrative and clinical duties under the direction of the assigned direct supervisor.
Coordinate and schedule patient appointments in consultation with physicians, nursing, and other staff.
Greet and prepare patients; measure and record vital signs; document patient interviews, histories, and chief complaints.
Provide patient education regarding medications, disease management, home treatments, and special diets.
Prepare patients for examinations, perform routine screening tests, and assist physicians with examinations.
Perform phlebotomy and collect other laboratory specimens; perform basic laboratory tests.
Perform EKGs after required training.
Assist with X-ray and physician therapy procedures.
Prepare and administer medications with physician authorization.
Change dressings, apply bandages, remove sutures, and perform other first-aid procedures.
Perform CPR skills when necessary if BLS certified.
Prepare accurate, legal, and ethical documentation.
Open the office in the morning and close it in the afternoon.
Maintain patient logs for laboratory requests, CT scans, and other treatment orders; maintain prescription ledgers when needed.
Support back-office flow, keep rooms occupied, and assist with room turnover.
Complete thorough new-patient workups, including X-rays, vital signs, and explanation of new-patient packets.
Add medical history for new patients and accurately update histories for established patients.
Set up examination rooms accurately and completely for physicians.
Update patients’ medication information before physician visits.
Set up in-office surgical procedures and ensure consent forms are completed correctly, avoiding excessive medical abbreviations.
Scribe as assigned according to physician-office workflow.
Prepare for the following day’s patients, including confirming next-day visits.
Complete patient medical-record requests when necessary.
Assist with orientation and training of new personnel.
Ensure proper handoff of responsibilities when tasks are completed.
Meet attendance criteria, start work promptly, and be punctual and dependable for assigned or confirmed shifts.
Respect the organization’s commitment to cultural diversity through behavior, language, and actions.
Use time and resources effectively.
Maintain accurate and complete medical records for all patients.
Adhere to and support compliance and accreditation efforts, including OSHA, HIPAA, and CMS guidelines for Parts C and D General Compliance and Fraud, Waste & Abuse.
Follow the Solaris Health Code of Conduct and applicable laws, regulations, and organizational and affiliated-practice policies and procedures; protect patient health information, report suspected concerns or violations promptly, and complete annual compliance training on time.
Perform other position-related duties as assigned.