Under the direction of the provider and as a member of the health care team, assists in coordinating the examination, treatment, and health care planning for patients. Assists with other office functions to support patient care and office operations. Follows all established protocols, policies, procedures, and standardized workflows. Uses a team-based approach to coordinate patient care under the supervision of the health care provider. Prepares and rooms patients within the clinical practice setting according to standardized work flows. Accurately obtains patient vital signs, documents patient information, patient history, tobacco, and medication screening. May assist in the administration of depression screening tools. Completes annual wellness visit screenings. Reviews, updates, and screens medication lists in the EHR. Reviews social history with patients and updates records. If applicable, pends/"cues up" orders for required age-appropriate screenings, patient prescriptions, refills, or other orders based on AHN approved protocols. Performs back-office testing following approved AHN protocols and policies. Assists providers with examinations and procedures. May serve as a scribe with additional training. Provides follow-up with patients at designated intervals via the patient's preferred method (telephone, electronic, written) in accordance with provider instructions. Notifies patients of test results under the direction of the provider in a timely manner. Prepares the exam room for patient visits, ensuring adequate inventory of medical supplies. Ensures all patient treatment areas are always stocked with appropriate supplies using established inventory standards. Cleans and sterilizes instruments per established AHN approved policy and manufacturer's guidelines. Accurately performs lab controls and equipment checks as assigned. Administers and accurately documents medications in accordance with policy and safe practice. Documents accurately in the electronic health record (EHR) according to established standards and work flows. Accurately performs clerical office functions and other duties as assigned. May require floating/travel between physician office locations.
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Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED