Medical Assistant

CVS Health•Tuscaloosa, AL

About The Position

The Medical Assistant at Oak Street Health gathers medical information to help providers make informed healthcare decisions and supports the Care Team in delivering a strong patient experience and clinical results. The role involves assessing patients’ health through screenings and routine diagnostic tests, building relationships with members, and collaborating with teammates. It requires flexibility, energy, attention to detail, and problem-solving skills. Medical Assistants report to the Practice Manager or Center Operations Specialist.

Requirements

  • State or national certification, as required by the state, or graduation from an accredited medical assistant course.
  • At least one year of experience as a medical assistant.
  • CPR or BLS certification.
  • Experience with electronic medical records.
  • Computer skills and the ability to quickly navigate multiple programs, including Gmail, Microsoft Word or Google Docs, and Excel or Google Sheets.
  • Proficiency in non-English languages as required by the center’s demographics.
  • U.S. work authorization.
  • Problem-solving skills, professional accountability, and a flexible, positive attitude.
  • Strong communication skills and a customer-service orientation.

Nice To Haves

  • Strongly preferred: At least three years in a Medical Assistant role.
  • Strongly preferred: Successful mastery of workflow in a previous Medical Assistant position.
  • Strongly preferred: Interest in expanded responsibilities, greater clinical experience, and making an impact on patients’ lives.
  • Preferred: Two or more years of experience working with geriatric patients.
  • Preferred: Phlebotomy Technician Certification.

Responsibilities

  • Maintain efficient patient flow by rooming patients promptly, taking vital signs, completing required screenings, and reviewing medications.
  • Inventory supplies and stock exam rooms.
  • Respond to patient requests for telephone support, such as providing lab results or faxing records to specialists.
  • As permitted by state regulations, administer vaccinations and perform point-of-care tests such as A1C, spirometry, EKGs, and blood draws for lab testing.
  • Import required documents into the electronic medical record by scanning or PDF upload.
  • Participate in care team meetings about patient care and clinic operations.
  • Process orders for durable medical equipment.
  • Request medical records from external providers as directed by the provider.
  • Conduct routine quality-control checks as required, including infection-control measures and checks for equipment, expired medication, and supplies; assist with maintaining the center laboratory.
  • Perform other duties as assigned.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid time off
  • Retirement savings options
  • Wellness programs
  • Other resources to support colleagues’ physical, emotional, and financial well-being, based on eligibility
  • Eligible for a CVS Health bonus, commission, or short-term incentive program in addition to base pay
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