Medical Assistant (MA) - Clinic Float Pool

Advocate Health and Hospitals Corporation•Greenfield, WI

4d•Hybrid

About The Position

The Medical Assistant (MA) - Clinic Float Pool is a full-time position responsible for providing patient care in various clinic locations within the Advocate Health system. The role involves preparing patients for examinations, performing laboratory procedures, assisting physicians with procedures, administering medications, and providing basic patient education. The MA will also manage test requests, prescription refills, and referrals, while documenting patient information accurately. Advanced clinical tasks and equipment maintenance are also key responsibilities. This position requires flexibility to travel to multiple clinics and adapt to changing schedules, with a home clinic at Mayfair South. The role also emphasizes patient-centered care and continuous quality improvement.

Requirements

GED or HS Equivalency Diploma.
LPN: Licensed Practical Nurse (LPN) license issued by the state in which the team member practices, and Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
MA: Basic Life Support (BLS) for Healthcare Providers certification issued by the American Heart Association (AHA) needs to be obtained within 45 days unless department leader has determined it is not required.
LPN: Advanced training beyond High School that includes the completion of an accredited or approved program in Practical Nursing.
MA: Completion of an accredited or approved program in Medical Assistant, or 2 years of verifiable full-time experience as a Medical Assistant within the last 5 years.
No experience required.
Excellent communication (written and verbal) and interpersonal skills; ability to develop rapport and maintain positive, professional relationships with a variety of patients, staff, and physicians.
Excellent organization, prioritization, and problem-solving skills.
Proficient computer skills including keyboarding, navigation within a windows operating system, and use of electronic mail with exposure to electronic medical records systems.
Must sit, stand, walk, lift, squat, bend, twist, crawl, kneel, climb, and reach above shoulders throughout the workday.
Must be able to lift up to 50 lbs from floor to waist.
Must be able to lift up to 20 lbs over the head.
Must be able to carry up to 40 lbs a reasonable distance.
Must be able to push/pull with 30 lbs of force.
Must be able to perform a sliding transfer of 150 lbs with a second person present.
Will be exposed to mechanical, electrical, chemical, blood and body fluid hazards on a frequent basis.
Will be required to wear protective clothing and equipment as needed.
Must have functional speech, vision, hearing, and touch with the ability to use fine-hand manipulation skills.
Operates all equipment essential to perform the job.

Responsibilities

Prepares and rooms patients for exams by obtaining vital signs and documenting/updating pertinent health information (i.e., chief complaint, allergies, medications).
Performs laboratory procedures (i.e., strep test, wound culture, specimen collection, etc.) using principles of aseptic technique and standard precautions / infection control guidelines.
Assists the physician/provider with procedures and surgeries such as pelvic exams, allergy scratch testing, EMG, cautery, colposcopy, etc.
Administers medications, under physician/provider orders, including: immunizations, antibiotics, pain medications, vitamins, topical agents, and insulin.
With limitations, initiates, maintains, and discontinues IV therapy; administering selected fluids with pre-mixed medications.
Provides basic patient education on the performance of tasks, skills, treatment, and self-care.
Follows through with necessary procedure or test requests, prescription refills, new appointment times, and referrals to other facilities or services.
Refers questions to registered nurses and physicians/providers per scope of practice guidelines and relays information back to patient as directed.
Communicates with physicians and other members of the health care team.
Documents and communicates accurate and timely information regarding patient conditions.
Performs advanced clinical tasks or skills such as removal of sutures and staples, catheterization, audiograms, laboratory procedures (throat/nose culture, drug screen, phlebotomy - butterfly, venous access, heel stick), EKG, spirometry, Holter monitor application, casting, complex wound care, etc., with demonstrated competency and under clinical supervision.
Organizes and prepares exam rooms, lab and work areas including: cleaning, stocking, ordering supplies, and maintaining equipment.
Performs various patient positioning and transporting duties, which require lifting and pushing/pulling, while utilizing proper technique.
Completes routine maintenance and quality monitoring of clinic equipment using appropriate technique when cleaning, sterilizing, and caring for instruments and other equipment.
Participates in patient-centered initiatives, care management, performance, and quality improvement activities.
Demonstrates knowledge and skills necessary to provide care appropriate to the age of the patients served.
Demonstrates knowledge of the principles of growth and development over the life span and possesses the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the departmental policies and procedures.