Medical Assistant

Advocare•Philadelphia, PA

About The Position

Advocare, LLC is seeking a skilled and compassionate Medical Assistant to provide direct patient care and support providers and clinical staff through clinical and administrative duties. The role is part of a physician-owned partnership of pediatricians, family practitioners, and specialists in New Jersey, Pennsylvania, and Delaware, and supports a clinical team focused on patient care and service. The Medical Assistant performs administrative and clinical tasks, prepares patients and treatment rooms for examinations, communicates instructions to patients, and provides support to patients and their families. The role also helps maintain supplies and equipment, follows healthcare regulations and standards, and assists the clinic team with day-to-day operations.

Requirements

  • High school diploma or equivalent.
  • Solid understanding of medical procedures, administrative workflows, and organizational policies.
  • Strong interpersonal skills and clear, professional communication.
  • Proficiency in administrative tasks, including scheduling, documentation, and records management.
  • Highly organized and detail-oriented, with the ability to take initiative and demonstrate leadership when needed.
  • Familiarity with medical terminology and electronic health record (EHR) systems.
  • Ability to express ideas effectively and handle sensitive, confidential information with discretion.
  • Adaptability and ability to manage multiple priorities in a dynamic, fast-paced environment.
  • Commitment to exceptional patient care and customer service.
  • Ability to meet performance goals and deadlines consistently.

Nice To Haves

  • One year of prior experience in a medical setting is preferred.

Responsibilities

  • Obtain and document patient medical histories, answer and direct phone calls, and ensure necessary forms are completed.
  • Maintain medical supply inventory and perform basic preventive maintenance on equipment.
  • Prepare patients for examinations by conducting preliminary physical assessments, taking vital signs, and summarizing patient history for providers.
  • Set up and maintain clean, organized treatment rooms for clinical examinations.
  • Communicate physician instructions to patients and answer basic questions regarding treatment and care.
  • Provide compassionate support and assistance to patients and their families throughout their visit.
  • Comply with healthcare regulations and standards, including HIPAA and OSHA.
  • Assist providers, clinical staff, and other team members as needed.
  • Perform other duties and responsibilities as assigned to support clinic operations.

Benefits

  • Multiple medical and prescription coverage options
  • Dental and vision care plans
  • Health Savings Accounts (HSAs), where applicable
  • Flexible Spending Accounts (FSAs)
  • Voluntary critical illness, cancer, and accident insurance
  • Voluntary hospital indemnity coverage
  • Voluntary short-term and long-term disability insurance
  • Voluntary term life insurance and AD&D (Accidental Death & Dismemberment)
  • 401(k) retirement savings plan
  • Paid time off (PTO)
  • Commuter benefits
  • Group auto and homeowners insurance
  • Part-time benefits: vision, Flexible Spending Accounts, and MetLife Auto/Vehicle & Home Insurance Discounts
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