Medical Assistant

Playground Management MSO LLC•Fayetteville, NC

12d

About The Position

We are seeking a dedicated and detail-oriented Medical Assistant or Licensed Practical Nurse (LPN) to support providers in delivering high-quality, patient-centered care. The role supports smooth daily operations by managing patient flow, collecting and documenting clinical information, assisting with examinations and procedures, and supporting patient education and communication. It is a collaborative, fast-paced position where the employee’s work directly affects the patient and family experience. The employee must meet the essential responsibilities satisfactorily, with or without reasonable accommodation.

Requirements

High school diploma or GED.
Graduation from an accredited Medical Assistant program or completion of an accredited Practical Nursing program.
Applicants serving as an LPN must hold a current, active, unrestricted LPN license in North Carolina.
At least two years of professional experience practicing as a Medical Assistant or LPN.
Current BLS certification.
Excellent communication, organizational, and multitasking skills.
Ability to work collaboratively in a fast-paced clinical environment.
Strong interpersonal skills for communicating effectively with patients and healthcare staff.
Commitment to maintaining patient confidentiality and adhering to HIPAA regulations.

Nice To Haves

Certified Medical Assistant (CCMA) or Registered Medical Assistant (RMA) credential through NHA, AMT, AAMA, NAHP, NCCT, AAH, or AMCA.
Athena experience.
Pediatric experience.

Responsibilities

Communicate professionally and courteously with patients, physicians, and other staff members.
Escort patients from the waiting room to the exam room.
Obtain patient medical histories in the EHR, vital signs, medication dosage and frequency, and allergy information; assist with examinations.
Complete forms, prior authorizations, and paperwork requested by providers to facilitate patient care.
Monitor quality of care using pre-established outcome-oriented indicators.
Update patient charts under provider direction, recording medical histories, physical examinations, and treatment plans in the EHR using appropriate medical terminology and abbreviations and following clinical quality measures.
Review patient charts for completeness after visits or phone calls.
Provide patients with documentation, clear instructions, and/or education regarding their care plans.
Prepare exam and treatment rooms before and after visits, ensure instruments and supplies are available, package and sterilize instruments as needed, sanitize rooms, and monitor inventory; notify management when supplies need to be ordered.
Understand the Vaccines for Children Program.
Complete scheduled daily, weekly, and monthly nursing duties, including laboratory quality checks, refrigerator temperature monitoring, and eye-wash station checks.
Return messages and follow up on patient requests by telephone or patient portal in a timely manner.
Maintain strict confidentiality and follow HIPAA guidelines and regulations.
Follow OSHA and practice safety regulations and procedures.
Demonstrate dedication to the organization’s mission, vision, values, and goals.
Maintain regular and reliable attendance, including attending monthly staff meetings.
Perform other duties as assigned.