Quality Medical Assistant MA WellMed Irving Texas

UnitedHealth Group • Irving, TX

1d • Onsite

About The Position

This position is responsible for the coordination of HEDIS and STARs data gathering process. This evaluates the quality and completeness of clinical documentation processes by performing quality medical record reviews, assisting in the improvement of the clinical documentation process, identifying trends, maintaining accurate records of review activities, ensures all data submitted to the health plan meets the HEDIS/Star technical specifications for medical records. The Clinical Quality Coordinator will have a duty to provide a standard of care that meets or exceeds that of a reasonably competent and knowledgeable Medical Assistant.

Requirements

• High School diploma or GED
• Sustained Medical Assistant certification
• Current BLS certification
• 3+ years of healthcare experience to include experience in a managed care setting
• 3+ years of experience with data analysis/quality chart reviews. Must be able to review data and provide recommendations for improvement
• 2+ years as a Certified Medical Assistant
• Experienced using Microsoft office applications, including databases, word-processing, and excel spreadsheets
• Proven ability to mentor others
• Expert in computer literacy in electronic health record
• Knowledge of medical terminology
• This position requires Tuberculosis screening as well as proof of immunity to Measles, Mumps, Rubella, Varicella, Tetanus, Diphtheria, and Pertussis through lab confirmation of immunity, documented evidence of vaccination, or a doctor's diagnosis of disease

Nice To Haves

• Licensed Vocational/Registered Nurse, or Certified Professional Coder
• 1+ years of HEDIS/STAR experience or participation with similar regulatory reporting.
• 2+ years of college, in pursuance of a Bachelor’s or Associate’s degree.
• 2+ years of experience working with HEDIS/STAR measures.
• ICD 9/10 and CPT coding experience
• Experience working in a physician, provider, and/or medical office is preferred.
• EMR and HEDIS knowledge and experience

Responsibilities

• Assisting in the review of medical records to highlight Star/HEDIS opportunities for the medical staff
• Review medical records for data collection, data entry, and quality monitoring including health plan/WellMed form submission and chart collection activities that close gaps in care
• Partner with the leadership team, the practice administrative or clinical staff to identify trends observed and potential strategies to support the practice
• Communicate scheduling challenges or trends that may negatively impact quality outcomes
• Track and trend barriers/challenges that exist at their assigned groups so that better outcomes can be achieved including access to appointments, lack of follow up on referrals, or inconsistent billing practices
• Activities may include data collection, data entry, quality monitoring, health plan/WellMed form submission and chart collection activities
• Assists with local IRR audits
• Navigate multiple documentation systems and obtain medical record sections supportive of HEDIS/Star measures
• Support chart chase process by requesting records from provider’s offices as needed
• Maintains education/knowledge base of HEDIS/STARs
• Performs all other related duties as assigned

Benefits

• a comprehensive benefits package
• incentive and recognition programs
• equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED