Medical Assistant

Forward Health LLC•Scottsdale, AZ

1d•$22 - $25•Onsite

About The Position

At The Insomnia & Sleep Institute of Arizona, we’re dedicated to helping our community sleep better, feel better, and live better. Our team delivers exceptional, patient‑centered sleep medicine care—and we can only do that with a strong, reliable, and positive support team. If you thrive in a fast‑paced environment, love staying organized, and take pride in being the person everyone can count on, you’ll feel right at home here. You’ll join a hardworking, friendly, and supportive group that truly values your energy, your efficiency, and your heart for patient care.

Requirements

5+ years of MA experience in a high‑volume medical office.
MA certification and active BLS.
Proven ability to multitask, stay organized, and work quickly.
Excellent punctuality and reliable transportation—non‑negotiable.
Comfortable with a fast pace, high expectations, and frequent workflow changes.
Confident using multiple software platforms including Athena, Luma, Parachute, and Microsoft Teams (used heavily for communication and workflow).

Nice To Haves

Bilingual Spanish preferred.

Responsibilities

Greeting patients, managing check‑in, answering phones, and keeping the flow moving.
Taking vitals, rooming patients, and assisting providers to keep schedules on track.
Chart prep, chart audits, and ensuring documentation is complete and accurate.
Managing medication prior authorizations and submitting them on time.
Handling treatment estimate discussions and guiding patients through financial expectations with warmth and professionalism.
Collecting copays and outstanding balances while maintaining a friendly, calm demeanor.
Scheduling follow‑ups, office visits, and sleep studies.
Downloading devices, supporting workflow needs, and completing tasks by deadline—no missed steps.
Communicating clearly with patients, providers, and teammates to keep everyone aligned and supported.