Medical Assistant

Local MD Urgent Care•Columbus, IN

7d•$19 - $25•Onsite

About The Position

The Medical Assistant works within their scope of license to assist patients and providers at Local MD Urgent Care. The role includes collecting patient information, documenting patient charts, performing phlebotomy and laboratory processes, and supporting clinical procedures. Strong customer service, teamwork, clinical, and communication skills are essential. The position requires knowledge of and adherence to HIPAA and applicable regulatory requirements. The Medical Assistant helps maintain a positive, professional, service-oriented environment; communicates respectfully and empathetically with patients, families, coworkers, and vendors; and protects patient and employee confidentiality. The role also involves maintaining licensure or certification and continuing education, participating in learning opportunities, using resources efficiently, and adapting to new responsibilities and cultural differences.

Requirements

Medical Assistant licensed in the state of Indiana, with college education as required by licensing requirements.
High school diploma or equivalent.
At least one year of experience as a Medical Assistant in an outpatient medical clinic, medical office, or hospital setting.
Exceptional verbal and written communication skills.
Strong understanding of ethical behavior and confidentiality.
Advanced critical-thinking and organizational abilities.
Ability to thrive in an evolving and demanding environment.
Ability to operate office and medical equipment standard in a clinical environment.
Ability to stand for prolonged periods and walk, turn quickly, bend, lift above shoulder height, push, pull, and assist patients with transfers.
Ability to bend and lift up to 50 pounds.
Ability to hear and see.
Ability to tolerate daily exposure to mild to moderate sanitizing chemicals.

Responsibilities

Serve as the occupational health subject matter expert and help ensure staff follow protocols and processes.
Triage patients according to clinical policy, including taking vital signs, updating demographic or insurance information, and documenting information for providers.
Perform clinic procedures and duties according to organizational policies and procedures.
Assist providers with procedures and administer medications as directed by a provider.
Document patient information and complete charting within the scope of license in the electronic medical record.
Collect blood and other specimens, process laboratory samples as ordered, and call patients with laboratory results.
Accompany and assist patients with walking, transfers, dressing, specimen collection, and exam preparation.
Perform screenings according to provider guidelines and relay instructions to patients and families; provide individualized education or supportive counseling as needed.
Send and receive medical records in compliance with HIPAA and applicable regulations, and maintain confidentiality.
Prepare and manage electronic medical records to ensure documentation is complete and appropriate.
Prepare patient rooms and instruments and equipment according to protocol; clean and disinfect rooms, instruments, equipment, and back-office areas.
Sanitize laboratory bathrooms after each patient use and sanitize high-contact back-office surfaces.
Assist with inventory and stocking, including restocking examination and procedure rooms.
Assist with front-office registration at the start of patient encounters, including collecting insurance and payment information as needed.
Attend Medical Assistant and other required staff meetings.
Follow organizational, clinical, administrative, OSHA, CLIA, and Indiana Department of Health requirements and procedures.
Provide courteous customer service, collaborate with staff, use relevant office and medical equipment and systems appropriately, and take on additional duties as assigned.
Maintain appropriate licensure or certification and continuing education requirements, and participate in available learning opportunities.