Medical Assistant

PRM Management Company LLC•Houston, TX

8d•$20 - $25

About The Position

Pelvic Rehabilitation Medicine (PRM) is seeking a compassionate, skilled Medical Assistant to support clinical procedures, front desk operations, and a smooth patient experience for people experiencing persistent pelvic pain. The role supports PRM’s mission to decrease the time patients suffer from pelvic pain symptoms through empathetic, patient-centered, holistic care. The Medical Assistant works across clinical and administrative functions and supports coordination between those teams.

Requirements

Certified Medical Assistant (CMA, RMA, CCMA, or equivalent).
High school diploma or GED, or an associate degree.
Proven working experience as a medical assistant.
Knowledge of medical office management systems and procedures.
Knowledge of medical terminology.
Excellent time-management skills and ability to multitask and prioritize work.
Social perceptiveness and a service-oriented approach.
Ability to safely lift up to 50 pounds and training to assist with patient transfers and support.
Ability to stand or sit for long durations.
Strong computer skills, including EMRs, Microsoft Office, Teams, and Outlook.
Excellent written and verbal communication skills.
Strong organizational and planning skills.

Responsibilities

Greet and check in patients; manage the front desk and patient flow throughout the day.
Prepare exam rooms and assist physicians with procedures, including ultrasound-guided treatments.
Record vital signs, update medical histories, and accurately document in the EMR.
Schedule appointments and coordinate follow-up care.
Collect payments at the time of service and deliver financial packets as instructed by Treatment Plan Coordinators or the financial team.
Verify insurance eligibility and ensure paperwork is properly completed.
Maintain clinical and front office supplies and ensure rooms are clean and well-stocked.
Comply with HIPAA, OSHA, and internal protocols.
Handle confidential patient information professionally and discreetly.
Support coordination between clinical and administrative teams.
Participate in team trainings and ongoing process-improvement initiatives.
Perform other duties as assigned by the department lead or manager.