Medical Assistant

Lehigh Valley Health Network • East Stroudsburg, PA

5d • Onsite

About The Position

Functions as part of the clinical team, providing clinical care under the direction of an LPN, RN, or provider. Assists with administrative, clinical, and clerical duties, which may include taking patient histories and personal information, scheduling appointments, responding to patient communications, and rooming patients. The position is onsite at the East Stroudsburg location in the Otolaryngology - Head and Neck Surgery department, with a Monday-Friday schedule from 8:00 a.m. to 4:30 p.m.

Requirements

• Specialized Diploma as a Medical Assistant.
• Ability to accept and adapt to constant change in a healthcare setting.
• Ability to take initiative and work independently as well as collaboratively.
• Excellent computer skills, including EMR, word processing, and Excel.
• American Heart Association Basic Life Support certification for Pennsylvania within 30 days.

Nice To Haves

• Associate’s Degree from a Medical Assistant Program.
• One of the listed medical assistant certifications for Pennsylvania: CCMA (NHA), CMA (AAMA), CMAC (AMCA), MAC (AMCA), NCMA (NCTT), NRCMA (NAHP), or RMA (AMT).

Responsibilities

• Prepare patients and equipment for exams and procedures, and maintain exam rooms and the clinical area.
• Collect medical histories and process medication refills according to protocol.
• Collect and prepare lab specimens and requisitions accurately.
• Schedule and obtain authorizations for referrals and procedures.
• Identify actual or potential patient risks and communicate them to the licensed nurse or provider upon recognition.
• Follow clerical, clinical, and EMR workflows.
• Perform clerical and front-office support duties, including greeting and welcoming patients and providing excellent customer service in person and over the phone.
• Collect co-payments, schedule appointments, update missing patient demographic information, and obtain referrals and pre-certifications.
• Use patient-centered care concepts when delivering care and performing related activities.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed