Medical Assistant

LONE STAR ARTHRITIS AND RHEUMATOLOGY ASSOCIATES•Irving, TX

About The Position

Arizona Arthritis & Rheumatology Associates, P.C. (AARA) is a large private rheumatology practice with more than 60 providers, 15 sites, and over 300 employees. The practice provides assessment and treatment for rheumatology and podiatry patients, with providers supported by a research department. AARA’s vision is to provide the best rheumatology care while balancing sustainable operations with a high level of patient care. The Medical Assistant supports Physicians and APCs by greeting and rooming patients, taking vitals and weight, and answering patient questions. The role is cross-trained across front- and back-office duties and requires flexibility, multitasking, attention to detail, and accuracy. Duties also include supporting infusion care, maintaining patient records and privacy, and helping keep the clinic and medical supplies organized.

Requirements

  • High school diploma or equivalent.
  • Medical Assistant diploma or certificate from an accredited facility.
  • Strong dedication to excellent patient care, office teamwork, detail, and accuracy.
  • Good oral and written communication skills.
  • Good computer skills.
  • Flexibility, dependability, and ability to multitask in a fast-paced medical office environment.

Nice To Haves

  • Bilingual in Spanish.
  • Working knowledge of phlebotomy.
  • IV experience.
  • General clerical knowledge.

Responsibilities

  • Greet patients.
  • Register patients according to established protocols.
  • Help patients complete required forms and documentation, including medical insurance forms.
  • Ensure patient and billing information is accurate.
  • Answer incoming calls and respond to inquiries.
  • Schedule patient appointments.
  • Collect copayments and other payments.
  • Obtain external medical reports as requested by medical professionals.
  • Respond to and comply with requests for information.
  • Complete other clerical duties as assigned.
  • Keep the reception area maintained, neat, and clean.
  • Safeguard patient privacy and confidentiality.
  • Assist with charting and recording infusion vitals and administration.
  • Obtain patient vitals before, during, and at the end of infusions.
  • Draw labs when needed.
  • Conduct a verbal pre-infusion questionnaire with patients.
  • Assist with removal or discontinuation of IVs.
  • Maintain a sterile environment at all times.
  • Maintain drug inventory and medical supply stock.
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