Medical Assistant

Tennessee Urology Associates•Lenoir City, TN

About The Position

The Medical Assistant coordinates direct and indirect clinical care and assists the clinical supervisor and physicians with infection control, inventory, and equipment maintenance. The role works under the authorized delegation of physicians. Duties include preparing exam rooms and supplies; escorting patients and obtaining vital signs and urine specimens; performing urinalysis and specimen preparation or review when indicated; triaging patient calls and documenting outcomes in the EHR; maintaining OSHA/MOSHA logs and records; and following sterilization, disinfection, and biomedical-waste procedures. The Medical Assistant may also greet patients and visitors in person or by phone. Travel to other sites within a reasonable geographic region is expected. Duties may change with or without notice. Tennessee Urology describes its culture as collaborative and supportive, with an emphasis on exceptional patient care, clinical excellence, innovation, continuous growth, and opportunities for employees to learn and develop. Compensation depends on work experience, education, skill level, and geographic location. Applications are accepted until an offer is extended and accepted. The successful candidate will be subject to a pre-employment background check.

Requirements

  • High school diploma or GED.
  • Completion of a Medical Assistant program or one year of Medical Assistant experience in a medical clinic.
  • Proficiency in triaging patients, phlebotomy, administering injections, obtaining vital signs, and processing specimens.
  • Excellent customer service skills, attention to detail, and willingness to learn.
  • Proficient knowledge of medical terminology, ICD, and CPT codes.
  • Strong verbal and written communication skills.
  • Proficient computer software and database skills.
  • Comfortable speaking on the phone and working in a fast-paced environment.
  • Comfortable asking probing questions of patients.
  • Caring, compassionate, and patient attitude; maintain HIPAA compliance.
  • Ability to multitask and proactively solve problems; high level of professionalism.
  • Ability to type at least 40 words per minute.

Nice To Haves

  • Urology experience.

Responsibilities

  • Prepare daily exam rooms and stock necessary supplies.
  • Escort patients to exam rooms and obtain vital signs and urine specimens.
  • Perform dip and automated urinalysis, and microscopic preparation and review when indicated.
  • Triage patient calls regarding pharmacy requests, test results, medical questions, and concerns as directed by the physician, and document outcomes in the EHR.
  • Assist with maintaining OSHA/MOSHA logs and records.
  • Follow sterilization and disinfection practices throughout the facility.
  • Follow procedures for properly disposing of biomedical waste.
  • May greet patients and visitors in person or by phone.
  • Travel to other sites within a reasonable geographic region.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Tuition reimbursement
  • Employee assistance programs
  • Corporate discounts
  • Paid time off
  • Competitive compensation
  • Healthy work-life balance, with evenings and weekends available for personal time
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