Medical Assistant

Ankle and Foot Centers of Georgia LLC•Roswell, GA

About The Position

The Medical Assistant works in the clinic back office of a podiatry practice and reports to a physician. The role supports ankle and foot care and helps keep the medical office operating efficiently. Duties include preparing patients for examinations, recording vitals and medical histories in Epic, assisting physicians with procedures, performing specified foot-care tasks, maintaining supplies and exam rooms, and completing patient communications and documentation. The position also involves scheduling surgeries, verifying insurance, processing instruments, and helping with front-office tasks when needed. The role requires frequent patient interaction and computer use, along with physical tasks such as standing, walking, bending, kneeling, reaching, lifting, assisting patients with transfers, handling supplies and equipment, and supporting casting and procedures. Light travel to other offices may be required for business needs. Duties may change, and employees must comply with organizational policies, the code of conduct, and compliance training requirements.

Requirements

  • High school diploma or equivalent required.
  • Ability to communicate professionally and courteously with patients and clinic staff.
  • Ability to use a computer and keyboard for extended periods and to type and communicate verbally with patients and co-workers.
  • Ability to sit for at least an hour at a time and stand or walk for up to 20 minutes at a time.
  • Ability to bend, stoop, reach, squat, kneel, and perform tasks close to the floor.
  • Ability to lift up to 5–10 pounds for basic office tasks and occasionally lift up to 30 pounds.
  • Ability to assist patients with transfers and support patient limbs during treatment; some materials or limbs may weigh over 50 pounds.
  • Ability to handle routine physical tasks described for inventory, orthotics casting, X-rays, instrument processing, procedures, medication handling, and office cleaning.
  • Light travel to other offices may be required for business needs.

Nice To Haves

  • At least one year of experience preferred.
  • Medical Assistant Certification preferred.
  • Epic experience preferred.

Responsibilities

  • Prepare patients for examination by taking vitals and recording medical history in Epic.
  • Escort patients to and from exam rooms.
  • Comply with OSHA and HIPAA regulations.
  • Schedule surgeries by coordinating with surgical centers, verifying times with patients, and preparing charts, pre-admission forms, and consent forms.
  • Assist the physician with procedures.
  • Give patients injections as directed by the physician.
  • Cast for orthotics and apply below-knee casts, low-dye strapping, and Unna boots.
  • Perform nail debridement and callus/corn debridement.
  • Perform dressing changes and X-rays.
  • Document phone calls, return patient messages, and complete in-baskets.
  • Update logs.
  • Order, sort, store, and restock supplies and exam rooms.
  • Clean exam areas and rooms, set up instruments and equipment, and clean the sterilizer.
  • Assist front-office staff when needed, including greeting patients, answering phones, data entry, scheduling appointments, and manual insurance verification.
  • Receive and unpack medical products and supplies and place them in appropriate storage areas.
  • Assist patients on and off treatment chairs and support patient positioning and movement as needed.
  • Process instruments by rinsing, cleaning, packaging, and sterilizing them.
  • Prepare sterile trays and assist during procedures, including passing medications, cutting sutures, flushing with saline, and retrieving specimens.
  • Draw and deliver medications to treatment rooms, following requirements for accurate medication and dosage handling.
  • Maintain back-office supplies and clean treatment areas, remove trash, and take collected trash to the on-site dumpster.
  • Perform other duties determined appropriate by management.
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