Medical Assistant

White Plains Hospital•Claremont, NH
•$36,000

About The Position

The Physician practice Medical Assistant performs a variety of clinical and office duties under the direct supervision of a Physician, Provider, or Nurse, while adhering to the NYS Medical Assistant scope of practice. The role supports patient care, office operations, infection control, and the practice’s patient care team.

Requirements

  • High school education or GED required.
  • Basic medical terminology proficiency (low).
  • Electronic scheduling proficiency (low).
  • Electronic medical record (EMR) experience (medium).
  • BLS required within 90 days of hire.

Nice To Haves

  • Certified Medical Assistant (CMA).

Responsibilities

  • Adhere to WPH Performance Standards, Policies, and Behaviors.
  • Support patient care by organizing patient flow, accompanying patients to exam or procedure rooms, assisting with transfers and other needs, collecting specimens, preparing patients for exams, obtaining histories, conducting screenings per provider guidelines, assisting with procedures, charting, relaying instructions, and answering calls.
  • Send and receive patient records and documents; schedule surgical procedures and tests; obtain pre-certification for health care services; verify insurance coverage and patient demographics; and keep charts complete and updated.
  • Maintain the orderliness and cleanliness of examination rooms, stock assigned rooms, maintain supply par levels, and complete required logs and checks.
  • Follow department environmental protocols, including cleaning exam and procedure rooms, maintaining infection control, keeping appropriate records, and ordering, sorting, storing, and restocking supplies.
  • Assist providers with EMR and EHR management, including queuing laboratory and radiology orders as directed by a Physician.
  • Respect and promote patient rights, respond appropriately to emergencies, and communicate patient or staff concerns and problems to the immediate supervisor.
  • Perform medical assistant duties, including medical and surgical asepsis, obtaining vital signs, preparing patients for physical examinations, assisting with procedures and examinations, and collecting and handling laboratory specimens.
  • Perform electrocardiography and other office-specific tasks; perform waived laboratory testing when permitted under an applicable limited lab permit.
  • Follow White Plains Hospital infection control standards, including hand hygiene, PPE use, isolation of patients with known infectious diseases, and equipment disinfection.
  • Participate as a member of the patient care team, including daily huddles and regularly scheduled practice team meetings.
  • Perform other related duties as assigned.
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