Medical Assistant

Urology of Indiana LLC•Greenwood, IN

1d•Onsite

About The Position

The role of the Medical Assistant is to provide both administrative and clinical support to the clinics. The Medical Assistant must be able to work independently as well as interact as part of a team, consistently demonstrating respect and consideration to fellow staff members. Certain duties Medical Assistant may vary based upon office location and department structure.

Requirements

High School graduate or equivalent required
Medical Assistant degree from an accredited vocational institution, or a community college course in Medical Assisting.
Thorough knowledge of computer information systems.

Nice To Haves

Minimum of one (1) year of experience preferred
Certification in Medical Assisting is strongly preferred
Travel to other clinics as needed
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Responsibilities

Answering incoming phone calls, addressing patient requests and scheduling appointments as needed.
Contacting patient no-shows and rescheduling appointments on an as-needed basis.
Distributing patient records to the medical staff.
New patient chart prep, ensuring all medical information is accurate and available for review by proper personnel.
Processing outgoing patient referrals as required.
Checking out, discharging of patients, and collecting any necessary copayments.
Ensuring all supplies are properly stocked and maintaining an effective work area.
Scheduling patient appointments and medical procedures (x-rays and diagnostic testing) using the EMR system as needed.
Obtaining surgical and diagnostic insurance authorizations.
Preparing examination room and ensuring the necessary supplies required for patient care are readily available.
Ensuring examination rooms are cleaned and supplies are stocked.
Greeting patients in the waiting area in a prompt, courteous, and helpful manner and escorting them to the lab or applicable examination room for their scheduled appointment.
Preparing the patient for their appointment (i.e., assists patient in placing personal belongings in the appropriate place in the exam room).
Ensuring any medications brought to the visit by the patient are placed into the patient’s chart.
Verifying the patient’s history prior to seeing the physician.
Obtaining patient’s vital signs, including weight, blood pressure, respiration, and pulse, and ensuring they are recorded in the EMR.
Assisting the physician with office procedures to carry out a specific task, as a second pair of hands do not requiring the administration of medications.
Collaborating with the RNs and LPNs to provide high-quality patient care.
Maintaining working knowledge of OSHA compliance standards and applying these policies and procedures to daily responsibilities.
Completing, in a timely manner, all training and in-services, including but not limited to annual OSHA training and PPD placements.