Medical Assistant (Burmese Bilingual Required)

GoHealth Urgent Care•Indianapolis, IN

1d•Onsite

About The Position

At Community–GoHealth Urgent Care, we’re committed to delivering effortless, high-quality care to the communities we serve. Through collaboration with Community Health Network, we provide convenient access to care while fostering a culture built on compassion, innovation, and accountability. Position Summary As a Medical Assistant, you’ll play a key role in supporting our providers, radiologic technologists, and patients. This is a fast-paced, patient-facing position where you’ll help ensure an efficient and positive care experience—from check-in through discharge. We’re looking for someone who is organized, service-oriented, and thrives in a collaborative team environment. This role requires fluency in both English and Burmese to effectively support our patient population.

Requirements

Fluency in Burmese and English (spoken and written) is required
Medical Assistant certification is REQUIRED at time of hire
Accepted certifications include: CCMA – Certified Clinical Medical Assistant (NHA), CMA – Certified Medical Assistant (AAMA or CHP), RMA – Registered Medical Assistant (AMT, AAH, or ARMA), NCMA – National Certified Medical Assistant (NCCT), NRCMA – Nationally Registered Certified Medical Assistant (NAHP)
Basic Life Support (BLS) (American Red Cross or American Heart Association) – required at hire
High school diploma or equivalent required

Nice To Haves

Graduate of a Medical Assistant program
1+ year of Medical Assistant experience within the last 3 years
Strong knowledge of medical terminology
Excellent communication and patient service skills
Ability to multitask and prioritize in a fast-paced environment
Strong organizational and time management skills
Proficiency with EMR systems and Microsoft Office
Team-oriented with a collaborative mindset
Ability to effectively communicate with diverse patient populations, including Burmese-speaking patients

Responsibilities

Register patients and verify insurance and eligibility
Room patients and prepare them for examination
Record medical history and vital signs (blood pressure, temperature, etc.)
Perform point-of-care testing (e.g., flu, strep, urinalysis, ECG)
Assist providers during patient visits and communicate patient needs
Process co-pays and schedule follow-up appointments
Maintain clean, stocked, and organized exam rooms and front desk areas
Manage medical records, documentation, and patient communications
Answer phones and respond to patient inquiries
Support daily clinic operations including opening/closing duties
Provide language support for Burmese-speaking patients, including communication and care coordination