Medical Assistant - Adirondack ENT & Allergy

Glens Falls Hospital•City of Glens Falls, NY

10h•$19 - $28•Onsite

About The Position

At Glens Falls Hospital, our Medical Assistants are the ultimate patient advocates. In this dynamic, dual role, you will be the clinical and operational bridge that ensures our patients feel respected, dignified, and expertly cared for. From welcoming patients at check-in to performing vital clinical procedures alongside our providers, your work directly elevates the quality of care our community receives every day.

Requirements

High School Diploma or equivalent required.
Minimum of two (2) years of experience in a clinical or medical setting required
Basic Life Support (BLS) certification required (or obtained at time of hire).
Proficiency in phlebotomy, EKG administration, medical terminology, and basic anatomy/physiology with minimal medical support.
Exceptional communication skills, a high level of empathy, and strong basic math/computational skills.
Strong computer skills with proficiency in Microsoft Office (Word) and familiarity with electronic medical charting systems.

Nice To Haves

three (3) years of experience within a physician office setting is highly preferred.
Certified Medical Assistant (CMA) designation is highly preferred.

Responsibilities

Greet patients, room them efficiently, and accurately measure and document vital signs
Perform routine clinical treatments, clean dressing changes, EKGs, and specimen collections, including venous or capillary phlebotomy, following strict safety protocols
Prepare and stock exam and treatment rooms with necessary instruments, medical supplies, and personal protective equipment (PPE)
Clean and sterilize medical instruments in strict accordance with infection control standards and manufacturer guidelines
Coordinate seamlessly with internal departments (like laboratory and radiology) and providers to optimize daily schedules and minimize patient wait times.
Manage the patient check-in and check-out process, accurately route phone calls, and handle registration, billing inquiries, and insurance referrals.
Maintain complete proficiency with clinical information systems and Electronic Medical Records (EMR), gathering all past diagnostic tests and patient data prior to the provider's visit.
Listen to, document, and assist with patient complaints or concerns, upholding the Patient’s Bill of Rights at all times.