Medical Assistant (part-time)

LifeStance Health • Lexington, KY

1d

About The Position

We are looking for an ambitious Medical Assistant who is passionate about playing a critical role in a company poised to innovate the healthcare services sector and reach stratospheric levels of growth and success. You should be customer centric, enjoy challenges, possess a proactive, entrepreneurial approach to getting things done.

Requirements

• MA certification required
• Must be efficient in 10-key and computer keyboard
• Exceptional customer service skills following up on issues until resolved
• Experience with an EMR system
• Ability to identify process improvement opportunities and implement corrective actions/updates as needed
• Comfortable with ambiguity and a willingness to work with a high degree of autonomy in fast paced environment and meet critical deadlines
• Highly organized with strong attention to detail and accuracy
• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture

Nice To Haves

• Associates Degree preferred

Responsibilities

• Follow LifeStance policy to process telephone, electronic, and faxed medication refill requests daily from pharmacies, providers, and patients
• Perform and record patient vitals
• Assist with collection of Intake information and entry into the electronic health record
• Process prior authorizations for patient medications
• Support patients in setting up medications for self-administration, verifying accuracy with an attention to detail
• Demonstrate excellent customer service when handling patient needs
• Interact and participate in interdisciplinary staff meetings and day-to-day functioning of clinic
• Perform urine screens as ordered
• Handle and prepare specimens for processing by outside laboratory service
• Document as appropriate in electronic health record
• Adhere to HIPAA regulations, scope of practice guidelines, and related compliance standards

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: Associate degree