Medical Assistant

Wallace • Portland, OR

5d • Onsite

About The Position

Wallace is hiring a Certified Medical Assistant (Level 1) to support providers and deliver high-quality, patient-centered care as part of an integrated clinical team. The role supports patients throughout their care journey by helping provide compassionate, efficient, and coordinated services, along with medical office and administrative support for clinic operations.

This is a full-time, Monday–Friday role at Wallace’s Portland, Oregon location, with variable shifts between 8 a.m. and 8 p.m. There are no weekend shifts. Hours worked between 6 p.m. and 8 p.m. receive an evening shift differential of 1.5 times the base pay rate. The pay range is $25–$33 per hour, depending on experience. Employees who pass a language proficiency test are eligible for an additional $1.25 per hour under the bilingual pay policy.

Wallace is a nonprofit Federally Qualified Health Center that has served its community for more than 40 years. It provides medical, dental, and behavioral health services, with a focus on supporting the whole person and serving a multicultural community.

Requirements

• Medical Assistant certification from a nationally recognized program, or be on track to obtain it within three months of hire.
• Current BLS certification.
• Strong organizational and multitasking skills.
• Exceptional interpersonal and relationship-building skills.
• Attention to detail.
• Strong critical-thinking and problem-solving skills.
• Strong computer skills, including Excel, Word, and Outlook.
• Ability to pass a pre-employment background check.

Nice To Haves

• Fluency in Spanish.
• Experience in a primary care medical setting.
• A commitment to helping clients who face barriers to healthcare.
• Familiarity with OCHIN Epic.

Responsibilities

• Manage the patient care experience.
• Document patient history and vital signs.
• Provide follow-up instructions and assist with referrals.
• Support providers during examinations and procedures.
• Perform CLIA-waived diagnostic testing and accurately document results in the electronic medical record.
• Provide basic first aid under the supervision and direction of a healthcare provider.
• Assist with immunizations, injections, and medication administration.
• Monitor patients’ prescriptions and help ensure they receive needed medications.
• Coordinate follow-up appointments and help ensure patients have timely access to ongoing care.
• Maintain patient files in the electronic medical record.
• Participate in daily care-team huddles.
• Collaborate with the Nursing Manager and Lead Medical Assistant to support safe and efficient medication management processes.
• Perform medical office and administrative duties to support efficient clinic operations.
• Communicate with patients by phone.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Paid time off
• Short-term and long-term disability insurance
• Life insurance
• AD&D insurance
• Flexible and dependent-care spending accounts
• 401(k) program
• Employee Assistance Program
• Eligibility as an employer for loan repayment and Public Service Loan Forgiveness programs
• No weekend shifts
• Bilingual pay increase of $1.25 per hour for employees who pass the language proficiency test
• Evening shift differential of 1.5 times the base pay rate for hours worked between 6 p.m. and 8 p.m.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed