Medical Assistant

Hillsboro Medical Center•Hillsboro, OR

9d•$25 - $34

About The Position

The Medical Assistant assists providers with patient procedures relevant to each clinic and helps deliver quality care according to patient needs, physician orders, and care standards. The role handles both front- and back-office clinic tasks following established procedures and protocols to provide a seamless patient experience. Responsibilities include scheduling and checking in and out patients, gathering and entering information, handling insurance details and copayments, obtaining prior records, documenting patient data, communicating with patients and other care providers, and maintaining organized work areas and clean exam rooms. The Medical Assistant obtains specimens, performs laboratory work, injections, venipuncture, EKGs, and limited x-rays when certified; prepares rooms for procedures; assists physicians with sterile, wound-management, and in-office procedures; and performs sterile instrument processing as needed. The role also supports patient education, medication review, delegated protocols, emergency response, and training Clinical Assistants. The position pays $24.80–$34.45 per hour, plus a 5% medical assistant certification differential if applicable.

Requirements

High school diploma or GED.
Completion of a Medical Assistant/Emergency Medical Technician program or one year of experience.
One year of experience working in an ambulatory clinic performing or assisting with provider-ordered procedures specific to the clinic.
Current healthcare provider BLS certification, or obtain it within 90 days of hire.
Effective communication, listening, interpersonal, telephone, grammar, and spelling skills, including communication with people of diverse ethnic and cultural backgrounds.
Excellent customer service, organization, multitasking, and independent-work skills with minimal supervision.
Ability to build effective working relationships with healthcare team members, patients, and others, and to use conflict-resolution skills.
Understanding of insurance coverage related to copayments and referrals; ability to follow computerized scheduling protocols.
Basic computer skills, including word processing, Windows applications, and online scheduling.
Knowledge of medical terminology and excellent skills in caring for the population served.
Ability to use problem-solving processes for patient-care decisions, respond appropriately in emergencies, and use protective equipment and safety precautions.

Nice To Haves

Experience using an EMR.
Medical Assistant or EMT certification.
Bilingual in Spanish and English.

Responsibilities

Schedule patient appointments using the EMR and provider guidelines; check patients in, gather and enter information, handle insurance information, and collect copayments.
Check patients out and address additional concerns or needs.
Obtain prior medical records and studies when appropriate.
Document patient data, including vital signs and weights, in patient charts and respond to correspondence by telephone or in writing.
Maintain an organized work area and send chart notes to primary care physicians as needed.
Escort patients to exam rooms; contact patients with laboratory and x-ray results and document calls.
Obtain specimens, perform laboratory work, and document results in patient records.
Perform injections, venipuncture, and EKGs.
Keep exam rooms orderly and clean between patients; prepare exam rooms and minor surgery areas for procedures.
Assist physicians with sterile procedures, wound management, and in-office procedures; perform sterile processing of instruments as needed.
Perform opening and closing procedures accurately and efficiently.
Communicate information to patients according to protocols and provide patient education as appropriate.
Promote accident prevention, report potential hazards, and respond to emergencies, contacting emergency services when needed.
Review and update patient medications.
Perform or assist with clinic-specific procedures as directed by providers and initiate delegated protocols as appropriate.
Perform limited x-rays when certified.
Train and mentor Clinical Assistants.
Attend monthly staff meetings.
Communicate supply needs promptly to the ordering person and read insurance updates.