Medical Assistant

Glia Health Management•El Cajon, CA

16d•Onsite

About The Position

The Medical Assistant performs a combination of administrative and clinical tasks within our clinic. The Medical Assistant works alongside other medical staff under the clinical supervision of a physician or Mid-Level Provider and administrative supervision of the Clinic Manager and ultimately the Director of Operations. Medical Assistants perform a range of clerical and clinical tasks that help maintain organization and keep the clinic running efficiently. The Medical Office Assistant is responsible for managing the flow of patients into and out of the clinic; they must maintain daily knowledge of provider delays, insurance eligibility and authorizations, provider scheduling preferences, and communicate these to patients to maintain an appropriate daily patient flow; will greet patients, activate patient files. Performs day-to-day office functions of the clinic, this includes answering incoming calls, scheduling patient appointments, registering patients, and collecting payment fees for visits.

Requirements

Healthcare experience required
Strong knowledge of computer-based systems such as Excel, Word, and the Internet with the ability to quickly learn new systems.

Nice To Haves

Medical assisting education or other related education either in progress or completed, highly preferred
Familiarity with electronic health records systems preferred
Bilingual English/Spanish preferred

Responsibilities

Managing the flow of patients in and out of the exam rooms
Assisting in the management of the provider schedule
Communicating any delays
Pre-visit preparation, including historical medical records and lab, imaging, and test results
Performing data entry tasks to document patient records within clinic databases and maintaining patient files
Scheduling follow-ups and some procedures per approved scheduling guidelines
Assisting patients with timely check-in, check-out, co-pay collection, registration, collecting demographic information and other essential tasks
Answering incoming calls
Scheduling patient appointments
Registering patients
Collecting payment fees for visits