Medical Assistant

Women's Health Arizona•Phoenix, AZ

12d

About The Position

As a Medical Assistant at Women's Health Arizona, you will support OBGYN physicians and other healthcare providers in delivering patient care and clinic services. The role includes preparing and assisting patients during examinations and procedures, providing education on women's health topics, performing basic laboratory tests, and documenting patient information. It also involves appointment scheduling, electronic medical record maintenance, patient communications, and support with insurance, billing, and coding processes. The Medical Assistant provides clinical support by preparing instruments and exam rooms, maintaining supplies and equipment, and following infection control practices. The role works collaboratively with the healthcare team, participates in meetings and quality improvement activities, and follows HIPAA, clinic safety, and OSHA requirements. The position calls for compassionate patient care, strong communication and organizational skills, and the ability to adapt in a fast-paced clinical environment.

Requirements

High school diploma or equivalent required.
Completion of a medical assistant training program preferred.
Certification or registration as a Medical Assistant (CMA/RMA) strongly preferred.
Prior experience in a women's health or OBGYN setting highly desirable.
Proficiency in medical terminology, EMR systems, and basic clinical procedures.
Excellent communication and interpersonal skills to interact effectively with patients, healthcare providers, and colleagues.
Strong attention to detail and organizational skills.
Ability to multitask in a fast-paced clinical environment.
Commitment to compassionate care and maintaining patient confidentiality.
Flexibility to adapt to changing priorities and willingness to contribute to a collaborative team environment.

Nice To Haves

Completion of a medical assistant training program.
Certification or registration as a Medical Assistant (CMA/RMA).
Prior experience working in a women's health or OBGYN setting.

Responsibilities

Assist OBGYN physicians and other healthcare providers in providing comprehensive patient care.
Escort patients to exam rooms, obtain vital signs, and assist with medical history documentation.
Prepare patients for examinations and procedures, including pelvic exams, Pap smears, and ultrasounds.
Provide patient education on women's health topics, including contraception, prenatal care, and menopause management.
Perform basic laboratory tests, such as urinalysis and pregnancy tests, and accurately record results in patient charts.
Schedule patient appointments and manage the clinic's appointment calendar.
Maintain electronic medical records and accurately document patient information, including medical history, medications, and allergies.
Handle patient inquiries, phone calls, and messages promptly and professionally.
Assist with insurance verification, billing, and coding processes as needed.
Assist healthcare providers during examinations, procedures, and surgeries as required.
Sterilize and prepare medical instruments and equipment for procedures and comply with infection control protocols.
Stock exam rooms with necessary supplies and ensure equipment is in proper working order.
Maintain cleanliness and organization of exam rooms and clinical areas.
Collaborate with physicians, nurses, and other healthcare team members to coordinate patient care.
Participate in team meetings, trainings, and quality improvement initiatives.
Adhere to HIPAA regulations and maintain patient confidentiality.
Follow clinic policies and procedures related to safety, infection control, and OSHA guidelines.
Stay updated on industry regulations, best practices, and emerging trends in women's health and medical assisting.