Medical Assistant (CMA)

Westchester Institute for Human Development•Valhalla, NY

10d•$21 - $25

About The Position

WIHD is seeking a full-time Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) to provide direct patient assistance in an outpatient clinic and on its Medical Van, serving adults with intellectual and developmental disabilities. The position is based in Valhalla, New York, and is scheduled for 35 hours per week. Driving the Medical Van with a provider for community healthcare visits is optional. WIHD’s mission is to create better futures for people with disabilities, vulnerable children, and their families and caregivers. It pursues this mission through professional education, innovative services and supports, community training and technical assistance, and research and information dissemination. WIHD describes its workplace as positive, collaborative, and inclusive, and focused on employee safety, growth, goal attainment, and underserved populations.

Requirements

Graduation from an accredited Medical Assistant certificate program.
Current CMA or RMA certification.
Externship or internship experience.
Knowledge of electronic medical record software.
Experience performing EKGs and venipuncture.

Nice To Haves

Phlebotomy certification.
EKG certification.
Proficiency in Microsoft Office, including Excel, Word, and Outlook.
Experience caring for individuals with developmental disabilities.

Responsibilities

Participate in pre-visit planning by identifying applicable preventive health measures, following up on overdue labs, imaging, and consultations, obtaining outstanding medical documentation, and managing patient correspondence with the provider and care team.
Document and scan information into the electronic medical record for the provider and care team.
Document comprehensive health assessment information, including immunizations and screenings; medical, family, and social history; cultural and personal preferences; health-related behaviors; and advance care planning.
Assist the provider in the exam room with specimen collection, procedures, and patient examinations as needed.
Provide instruction and educational resources to patients and/or caregivers under the provider’s direction, using proper patient interaction techniques.
Arrange prescription refills, prior authorizations, and pre-certifications as needed.
Maintain patient flow throughout Adult Health Services; clean and organize exam rooms, replenish supplies, and clean and sterilize appropriate equipment.
Perform other directed activities and cover other positions when needed, such as care coordination, medical records, or reception.
Participate in quality improvement activities as needed.
Attend all required meetings.
Optionally drive the Medical Van with a provider to deliver community healthcare visits.