Medical Assistant

Central Ohio Primary Care•Columbus, OH

10d

About The Position

The Medical Assistant provides administrative and clinical support to help ensure efficient delivery of primary health care and a positive patient experience. This is a full-time, benefits-eligible position generally working first shift, Monday through Friday. The role works closely with the clinical care team to support patient care, clinical outcomes, patient satisfaction, and efficient use of resources. Duties include obtaining patient histories and vital signs; preparing patients and exam rooms; setting up medical equipment; administering vaccines and injections; collecting and processing specimens; performing point-of-care tests and blood draws; assisting with routine procedures; and supporting patient education. The Medical Assistant also handles relevant documentation and paperwork, communicates test results as directed, responds to appropriate patient calls, follows up on physician orders and lab requests, and maintains a clean work area and patient confidentiality in accordance with HIPAA.

Requirements

High school diploma or equivalent.
Graduation from a Medical Assistant program.
Ability to communicate clearly and effectively and courteously with patients and external parties.
Ability to maintain confidentiality.
Ability to react calmly and effectively in emergency situations.
Ability to interpret, adapt, and apply guidelines and procedures.
Ability to communicate clearly and document efficiently in an EHR.
Knowledge of vaccine administration, storage, handling, and documentation.
Knowledge and understanding of medical terminology, patient care, examination procedures, and medical equipment and instruments used to administer patient care.
Knowledge of common safety hazards and precautions needed to establish a safe work environment.
Skill in assisting with a variety of treatments and medications as directed and in taking vital signs.
Ability to establish and maintain effective working relationships with patients, medical staff, and the public.
Customer service skills, social perceptiveness, and a service-oriented approach.
Excellent time-management skills and ability to multitask and prioritize work.
Self-disciplined, energetic, passionate, and innovative.

Nice To Haves

Medical Assistant certification.

Responsibilities

Work with the clinical care team to deliver patient care and promote direct communication among the care team, patients or caregivers, and appropriate care providers.
Collaborate with care team members to identify and address gaps in care, including chart preparation.
Promote improved clinical outcomes and patient satisfaction and efficient use of resources; act as a patient advocate.
Set up medical equipment and perform applicable tests; administer injections and vaccines as directed; and collect routine specimens and perform point-of-care tests.
Interview patients about medical concerns and obtain medical histories.
Measure and record vital signs, including pulse, temperature, blood pressure, height, and weight, in the patients’ EHR.
Draw blood and process specimens.
Assist with routine medical procedures as requested.
Prepare patients and treatment rooms for examinations, including draping patients and positioning instruments and equipment.
Review physician orders and lab requests and follow up as needed; call in prescriptions or refill orders as approved and directed.
Communicate test results to patients as directed.
Assist with patient education using educational tools, periodicals, flyers, and handouts.
Assist with applicable forms and patient paperwork, including referrals, prior authorizations, and pre-certifications.
Respond to patient phone calls as appropriate.
Maintain a clean, organized work area and protect patient confidentiality in accordance with HIPAA.
Attend meetings and participate in classroom activities as needed.
Perform other duties as assigned.