Medical Assistant
About The Position
The Medical Assistant provides clinical support services within the appropriate scope of practice by assisting providers, performing clinical duties, and educating patients in the assigned clinical area. The role supports the mission and goals of Ryan Health and is performed under the supervision of the Clinical Supervisor or Clinical Manager. The position includes screening, interviewing, counseling, and discharging patients; documenting observations, findings, services, and test results in the electronic health record; obtaining vital signs; assisting with patient assessments and education; and performing ordered tests and procedures. The Medical Assistant also supports examinations, specimen collection and handling, laboratory follow-up, patient escorts, and coordination of care with clinical, clerical, and managerial staff. Additional duties include maintaining clinical equipment and instruments, preparing examination rooms, monitoring supplies and temperature logs, following infection-control and patient-safety standards, attending required meetings, and reporting abnormal findings, equipment problems, supply shortages, and unusual occurrences. The work is primarily in an ambulatory primary care setting, where employees may encounter unpredictable behavior and acute or chronic infectious diseases that may be contagious. A 90-actual-workday probationary period applies.
Requirements
- Experience in pediatric and adult medicine.
- Strong phlebotomy skills with pediatric and adult medicine patients.
- Strong organizational skills and ability to think clearly and work in a busy clinic.
- Strong communication and interpersonal skills.
- Strong skills in a Microsoft environment, including MS Outlook, Word, and Excel.
- Completion of a Medical Assistant program.
- High school diploma or GED.
- CPR (basic life support) certification.
- Infection Control certificate.
Nice To Haves
- 1–2 years of clinical experience working as a Medical Assistant.
- 1–2 years of experience in an ambulatory setting, such as an emergency room, clinic, or health center.
- Working experience with electronic medical records software.
- Bilingual English/Spanish or another language.
Responsibilities
- Screen, interview, counsel, and discharge patients under the supervision of the Clinical Supervisor or Clinical Manager.
- Document clinical observations, findings, and services in the patient’s electronic health record (eCW), and promptly report abnormal findings to the appropriate medical provider.
- Obtain and document vital signs, including height, weight, blood pressure, temperature, respiration, pulse, pain assessment, BMI, and last menstrual period.
- Assist patients with assessment forms, including consents, depression (PHQ), functional assessment, and patient education forms, according to Center protocols.
- Administer and document ordered EKGs, waived testing, and phlebotomy according to Center protocols; perform other assessments such as bone density and audio/visual screening as assigned.
- Assist with examinations and procedures, including colposcopy, pelvic exams, urinary catheterization, endometrial biopsies, LEEP, and IUD insertions, as needed and according to nursing standards and Center protocols.
- Demonstrate proper use of walkers, canes, and crutches, and escort patients when necessary.
- Retrieve laboratory, diagnostic, and radiology reports as requested.
- Provide patients with specimen containers and verbal or written collection instructions; handle delivery of specimens, label laboratory cultures, and submit them to the laboratory daily.
- Transport paperwork, specimens, and materials between areas when appropriate.
- Review eCW Telephone Encounters daily for laboratory follow-up procedures and send urgent lab recall and missed appointment letters as required.
- Notify the Clinical Unit Coordinator promptly about supply shortages and inform a supervisor immediately about malfunctioning equipment.
- Clean, disinfect, sterilize, and maintain clinical equipment and medical instruments according to protocol.
- Prepare and organize examination rooms, check supplies for expiration and availability, and inform the Unit Coordinator of supplies that need to be ordered.
- Maintain refrigerator, freezer, ambient room temperature, and waived-test logs daily.
- Perform Medical Assistant duties in accordance with current Joint Commission National Patient Safety Goals and when assigned to other clinical areas.
- Communicate with clinical, clerical, and managerial staff to support continuity of patient care.
- Follow infection-control measures in accordance with OSHA Bloodborne Pathogens Standards and Center policies and procedures.
- Attend health center and network meetings as required and assigned; report unusual occurrences or problems promptly to the Unit Manager.
- Perform other duties or projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
