Medical Assistant

Mia Aesthetics Services•Chicago, IL

About The Position

The Medical Assistant serves as a liaison between patients, nurses, surgeons, and facility staff. The role rotates across areas including sterilization, operating room circulating, and the Post Anesthesia Care Unit (PACU), with duties varying according to business needs. The Medical Assistant supports surgical and clinical workflows, patient care, equipment and supply preparation, sterilization, and post-procedure recovery while following established policies, safety practices, and standards of care. Responsibilities include preparing and sterilizing instruments and supplies; maintaining equipment, inventory, and accurate records; preparing surgery suites and patient recovery rooms; assisting with examination-room turnover and follow-up visits; taking and recording vital signs and obtaining urine samples; providing basic patient care as delegated by a Registered Nurse; and communicating patient status and concerns to the appropriate clinical staff. The role also requires professional, empathetic patient communication and excellent customer service.

Requirements

Minimum high school diploma.
Maintain a Medical Assistant Certification or Registration.
Maintain an active Basic Life Support (BLS) Certification.
Able to stand, bend, and reach low or overhead for prolonged periods.
Able to move quickly in response to physician and patient needs.
High-level visual and auditory acuity for timely response and patient-care assessment activities.
Able to lift up to 50 lbs. occasionally, up to 20 lbs. frequently, and/or up to 10 lbs. constantly.
Category I exposure to bloodborne pathogens and frequent exposure to chemical hazards; may encounter radiation hazards.

Nice To Haves

Bilingual in English and Spanish.

Responsibilities

Apply sanitary, infection-control, and safety standards when preparing and sanitizing surgical instruments.
Handle instruments safely and accurately according to sterilization processes; peel-pack and wrap supplies and instruments; inspect instruments for usability, function, completeness, and cleanliness.
Document and maintain accurate sterilization records.
Ensure equipment is working properly, perform simple equipment maintenance such as cleaning filters and drains, and escalate equipment malfunctions to the Clinical Administrator when unable to resolve them.
Prepare trays for designated areas according to policies and procedures.
Document and maintain an inventory of supplies and materials; monitor surgical supplies and equipment and notify appropriate individuals when supplies are needed.
Prepare surgery suites by gathering, organizing, and preparing supplies and equipment for procedures, and restock suites after procedures have ended for the day.
Operate medical equipment and perform technical skills according to established policies and standards of care; seek timely assistance as appropriate.
Collaborate with surgical and clinical team members to coordinate outcomes and interventions related to patient progress and care.
Maintain operating rooms in a clean, safe, and sanitary manner.
Follow established HIPAA policies and procedures.
Bring patients into examination rooms for follow-up visits, take and record vital signs, obtain urine samples, clean examination rooms, and complete room turnover.
Work with surgeons, massage therapists, and nurses to support efficient workflow.
Communicate with patients in a manner that promotes understanding and confidence regarding post-procedure healing instructions.
Record appropriate patient information in patient charts and/or Salesforce.
Report problems or unusual circumstances to the Clinical Administrator and Surgeon.
Understand and follow procedures for post-surgical and procedural processes.
Provide excellent customer service and ensure clients’ individual needs are met; demonstrate professionalism, empathy, and energy when interacting with patients.
Provide basic direct patient care as delegated by a Registered Nurse.
Monitor vital signs and report patient behavior and well-being to PACU Registered Nurses.
Prepare patient recovery rooms with necessary items, including blankets, pillows, and medical equipment.
Perform other duties as assigned.