Medical Assistant - 1st Shift

Urban Strategies LLC•San Benito, TX

7d•Remote

About The Position

The Medical Assistant organizes and coordinates medical services with Medical Providers for unaccompanied children (UCs) processing TARS via the UC Portal. This employee works closely with Medical Providers, Center Director, Assistant Center Director, and other related departments. The ideal candidate for our program is a self-motivated and dedicated person who is excited and passionate about helping children, staff, and external stakeholders. You are also a personable, energetic, and empathetic person who can manage multiple projects in a prioritized manner to meet internal Urban Strategies goals.

Requirements

High School Diploma or equivalent.
MA Certification
1 year experience in the child welfare field working with children and or adolescents in a social service setting.
Must demonstrate experience training and leading others and adapting to diverse situations.
Minimum age of 21 years or older.
Must have the ability to resolve unforeseen problems with little or no direction from manager.
Excellent presentation skills as well as oral and written communication skills required.
Proficiency with computer, common office equipment, and MS Office products required.
Bilingual in Spanish & English (Read, Write, Speak).
Clean criminal background check.
Clean child abuse and neglect or child protective services check (CAN).
Must be able to multi-task, be detail-oriented, be organized, and have excellent oral and written communication skills.
Meet the requirements of the contract for all immunizations (Emergency Task Order or Cooperative Agreement).
Able to evacuate at short notice to accompany residents possibly to a different city for several days at a time.
Ability to remain calm and composed under stress.
Must be able to perform emergency behavioral intervention (EBI) for children in care (as applicable per contract and/or cooperative agreements).

Responsibilities

Provide leadership in the execution and direction of quality services to UCs, staff, and medical providers. Must be sensitive to the needs of the youth, in the areas of health and social services as one component.
Manage and monitor the delivery of services to UCs ensuring compliance in the performance of all aspects of UC care in accordance with company policy and procedures, State, and Federal guidelines.
Prepare youth for examinations and record the medical intake. Initiate routine pregnancy tests.
Assist the medical provider’s staff with claims submission.
Update UC charts regarding allergies, medication use, and immunization history at each visit.
Educate and counsel youth concerning their disease, treatment, and prevention of disease, when needed.
Answer youth’s questions after consultation with the provider or as per established procedures in that regard (to include but not limited to health questions, medication refills, and lab results.)
Continually assess areas of improvement and develop plans and evaluation criteria for such.
Oversee and direct all youth care staff to ensure adequate monitoring. Ensure the delivery of safe and efficient quality care. Assist in health education classes when necessary.
Obtain, compile, and maintain medical files on each intake. Ensure proper daily documentation in Refugio’s Program’s database and maintain a hard copy of required documents and medical records.
Schedule and comply with required medical appointments and timelines. Respond and comply with individual emergency medical needs immediately.
Maintain and review for an accurate and complete list of medical supplies. Order medical supplies, and medication when necessary.
Collect, maintain, and submit weekly, monthly, quarterly, and annual reports to the supervisors.
Schedule and provide transportation when is needed to clients on medical appointments with assistance from other staff when necessary.
Submit, review, and follow up all the Significant Incidents Report regarding Medical Issues.
Participate in Quality Improvement as required
Troubleshooting complex medical case management issues
Able to react to change productively and handle other essential tasks as assigned.
Develop and maintain effective communication and working relationships with staff, coworkers, physicians, and UCs.
Develop and expand medical, specialty, and dental services with local providers.
Maintain Health Information Privacy HIPAA.
The ability to maintain control and work under pressure to meet deadlines.
Ability to travel and support other Refugio programs when necessary.
Upon request, this role may be required to travel with UC to medical appointments.
Other duties as assigned.