Medical Assistant

ChenMed•Mechanicsville, VA

4d•Onsite

About The Position

The Care Promoter 1, Float is an unlicensed medical professional cross-trained to perform routine administrative and clinical tasks that help medical centers run smoothly. Duties vary by setting and are performed under direct physician supervision in accordance with state medical practice acts. The role supports physician-led care teams providing comprehensive primary care to a defined patient population, including older adults. The position may require travel to local centers for coverage and flexibility to work evenings, weekends, or holidays as needed.

Requirements

High school diploma or equivalent (GED).
Graduation from a nationally accredited Medical Assistant, Patient Care Technician, EMT, or Paramedic program.
At least 1 year of work experience as a Medical Assistant, Patient Care Technician, EMT, or Paramedic.
BLS for Healthcare Providers certification.
Knowledge of medical products, terminology, services, standards, policies, and procedures.
Strong interpersonal, customer service, oral and written communication, time-management, and organizational skills.
Ability to collaborate effectively with physicians, clinicians, leaders, staff, and other team members.
Ability to resolve patient problems and work toward team goals.
Basic phone and computer operation skills; proficiency with Microsoft Office Suite, including Word, PowerPoint, Outlook, and Excel, and other office software.
Detail-oriented approach and ability to maintain organized systems that support timely patient flow.
Ability to remain calm in busy or stressful situations.
Ability and willingness to travel to local centers as needed for coverage.
Fluency in spoken and written English.
Flexibility to work evenings, weekends, and/or holidays as needed.

Nice To Haves

Experience working with geriatric patients.
Experience with an EMR system.

Responsibilities

Measure and record patient vital signs and document patient interviews and medical histories.
Catalog and communicate patient needs to physicians, clinicians, specialists, and other clinical personnel.
Prepare patients for examinations, perform routine screening tests, assist physicians with examinations, and explain treatment procedures and physician instructions.
Observe patients and report changes in their conditions to appropriate clinical personnel.
Perform non-critical medical and therapeutic procedures based on medical instructions.
Collect phlebotomy and other laboratory specimens and perform basic waived laboratory tests.
Prepare and administer medications; change dressings; apply bandages; remove sutures; and perform other first-aid procedures under physician supervision.
Use CPR skills when necessary.
Maintain supplies and equipment, stock and sterilize instruments, follow OSHA safety standards, and complete accurate, legal, and ethical documentation.
Process patient phone messages, return calls, route messages to team members, and contact patients to obtain or relay information for physicians.
Call prescriptions in to pharmacies with physician approval and authorization.
Use appropriate medical terminology and follow legal and ethical professional conduct; authorized staff use the ChenMed Rx system to support physician medication dispensing.
Provide health coaching to a defined group of patients to support healthy lifestyle choices and follow up with coached patients through weekly calls.
Perform other duties as assigned or modified at the manager’s discretion.