Medical Assistant

Community Health Services•Greenville, TX

6d•Onsite

About The Position

The Medical Assistant agrees to represent the agency with service excellence as an integral member of the clinic care team. They will work collaboratively with clinical and non-clinical staff to assist in reducing barriers, solving problems, and the promotion of the health and well-being of a panel of patients. The medical assistant provides direct patient care services and performs specifically designated independent procedures.

Requirements

Graduated from an accredited high school or hold GED.
Graduated from an approved Medical Assistant program.
Must work as a care team member to promote quality care and excellence at each patient visit.
Sufficient experience to carry out the duties of this position.
Must be qualified in Basic Life Support techniques.
Ability to relate with warmth and effectiveness to the patients and to the providers of Carevide.

Responsibilities

Prepare patients for examination including the identification of the chief complaint, vital signs, height, weight, etc.
Obtain a medical, social and family history and document in the electronic medical record.
Document and update all medications in the electronic chart and reconcile at each visit.
Update protocols and provide education to patients within their scope of practice.
Keep ill patients comfortable until seen by a provider.
Assist providers in health care activities performance of diagnostic and or therapeutic procedures, and the administration of medications as necessary.
Act as a member of the Care Team and work collaboratively with clinical and non-clinical staff and is responsible for providing the health and well-being for a panel of patients.
Actively participate in clinic staff meetings and other committees when designated.
Conduct patient screening for hearing, sight, BP and other simple routine procedures and screens for specific disease processes.
Collect specimen (blood, urine, sputum, feces) and prepare them for transfer to reference lab.
Perform simple waived in-house lab procedures.
Assist with history, health risk assessments and counsel for risks.
Schedule referral for X-rays, mammograms, and to other physical specialists and document for tracking logs.
Assist in providing education to the patient and assisting patients with self-management goals when indicated.
Notify patients of lab results after they have been reviewed by the provider and complete follow-up as directed by the provider and document this information.
Assist in maintaining supplies and equipment and notify Practice Manager before supplies are needed.
Review charts for allergies, medication changes, education requirements, standing orders, and current phone numbers when patient is being roomed.
Answer messages and phone calls efficiently and properly document this.
Stock exam rooms and properly clean exam rooms and equipment after each patient use.
Give injections, vaccines, and wound dressings when ordered by provider and document these appropriately.
Clean instruments, repackage, and autoclave when necessary.
Audit charts after visits to insure all required paperwork has been completed, such as medication changes, updating flow sheets, and referrals.
Assist the Practice Manager with clinical audits and other duties as assigned.
Maintain lab control logs and refrigeration logs.
Treat all patients with dignity and compassion.
Advocate on behalf of the patient.
Introduce themselves to each patient they are caring for, communicate their role, and communicate expectations of subsequent steps in their care experience.
Assist in providing care to patients without creating additional barriers for them.
Promote a positive attitude.
Maintain a professional atmosphere in the clinic, and promoting this Agency in a positive manner to the community.
Ensure a safe environment of care for patients and staff.
Be punctual and follow the Time and Attendance policy.
Treat co-workers and patients with respect.
Maintain a clean and organized workplace including exam rooms, office areas, and break room.
Be a team player with a commitment including exam rooms, office areas, and break room.
Adhere to the Agency’s policy and procedures.
Be mindful about timeliness of work and the value of patient’s time while in our care.
Interact well with patients to assure patient satisfaction has been provided during their visit.
Apologize when necessary.
Notify Practice Manager immediately when problems or incidents occur in the clinic.
Participate in the Carevide’s performance improvement activities and perform duties in accordance with applicable standards.
Participate in ongoing training activities as provided by the organization related to assigned tasks and providing patient-centered care.
Ensure an appropriate environment for the administration of health care by keeping exam rooms, nurses’ station, all equipment, and other work areas in a clean, safe, and orderly fashion.