Medical Assistant
AYA Skin•New York, NY
•$23 - $24•Onsite
About The Position
The Full-time Medical Assistant is the essential link between provider and patient, keeping every treatment room ready, every patient informed, and every handoff seamless. By staying one step ahead of the provider's schedule and confidently guiding patients through their treatment plan, pricing, and rebooking, the Medical Assistant ensures every visit reflects the mastery and care that define AYA.
Requirements
- High school diploma or equivalent required
- Medical Assistant certification/diploma or equivalent clinical training preferred (as defined by law)
- Experience in a medical spa, dermatology, or aesthetic setting preferred
- Strong organizational skills with the ability to stay ahead of a fast-moving provider schedule
- Confidence presenting treatment plans and pricing without overstepping into clinical recommendations
- Excellent verbal communication skills; comfortable serving as a liaison between providers, patients, and front desk
- Sound judgment to escalate clinical questions to the provider rather than answer independently
- Team-first mentality; willing to jump in wherever needed across clinical and front-desk tasks
- Meticulous attention to detail in documentation and room/treatment preparation
Responsibilities
- Room patients and manage patient flow for the providers
- Stay one step ahead of the provider's schedule, ensuring rooms are ready for upcoming patients
- Prepare, clean, reset, and stock treatment rooms between patients
- Take before-and-after photos
- Ensure consents and all necessary documentation are completed prior to treatment
- Chart patient procedures, services, and injectables accurately
- Process prescriptions as directed by the provider
- Present provider-recommended treatment plans and pricing to patients
- Present and educate patients on the Beauty Bank program
- Assist with scheduling and rebooking to support continuity of care
- Escalate clinical questions outside scope of practice to the provider
- Support the front desk as needed, including checking patients in and out
- Answer phone calls and respond to patient messages
- Assist with scheduling and general patient needs
- Act as the bridge between the provider and front desk, keeping the patient experience seamless from beginning to end
Benefits
- Employer paid medical plan
- Retirement contributions after 6 months of employment
- 3 Weeks PTO
- 2 floating holidays
- 6 company holidays
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
