Medical Assistant

Northern Light Health•Portland, ME

About The Position

The Medical Assistant provides day-to-day clinical support for Northern Light Health’s Work Health clinics. Reporting directly to either the Regional Operations Manager or Clinic Supervisor and working in conjunction with the Clinical Educator, the Medical Assistant performs administrative and patient care duties that assist medical staff with patient examinations and treatment. Depending on training and competencies, the role also independently provides occupational health services such as urine drug collection, breath alcohol testing, spirometry and hearing screening, and immunizations. The position supports patient scheduling, registration, referrals, and records management, and serves as a liaison between patients, clients, and practitioners. The role is based at Mercy Baxter Boulevard in Portland and is full-time, 40 hours per week.

Requirements

High school diploma or GED.
Successful completion of a Medical Assistant program and/or current AAMA or AMT certification, or successful completion of training and competencies for Medical Assistant functions.
NIOSH Spirometry, CAOHC/Audiometry, DOT Urine Collector, and Breath Alcohol Technician certifications are required and must be obtained within 12 months of hire.
Ability to meet the physical and working-condition demands of the role, including computer use, typing, reading or writing, lifting and moving 20 to 30 pounds, and prolonged standing and walking.

Responsibilities

Provide excellent and appropriate care to Work Health customers within the Medical Assistant scope of practice.
Perform company-requested exams, screenings, tests, and vaccinations appropriately.
Document care accurately and in a timely manner.
Interact positively and productively with customers and coworkers.
Work collaboratively and respectfully with coworkers to support quality care.
Identify opportunities for process improvement and participate in team-based problem solving and issue resolution.
Obtain and maintain the certifications and competencies required to perform occupational health services.
Assist with patient examinations and treatment under the direction of a licensed provider.
Participate in company-requested reporting and surveillance.
Stock and order medical supplies as needed.
Assist with front desk responsibilities, including scheduling, registration, and referrals, as needed.
Manage patient records and serve as a liaison between patients, clients, and practitioners.
Assist with orientation and onboarding of new clinical staff.
Perform other duties as assigned.