MEDICAL ASSISTANT

Cook County•Chicago, IL

1d•$24 - $29•Onsite

About The Position

The Medical Assistant works under the supervision of a licensed physician as part of a multidisciplinary care team, supporting clinical and administrative functions and continuity of patient care. The role collaborates with physicians, nurses, and administrative staff in the Patient-Centered Medical Home model and specialty clinics at John H. Stroger Jr. Hospital, in the Surgical Specialty department. The scheduled shift is 9:00 a.m. to 5:00 p.m., and the hourly pay range is $24.119–$29.159. Salary placement is commensurate with experience disclosed and documented when applying. The position exists in a medical office within a healthcare environment and is frequently exposed to patient-care hazards. The employee must follow hospital and department safety requirements, including personal protective equipment, hand hygiene, and applicable engineering and work-practice controls. The incumbent stands and walks for 80% of the day, may lift, push, or pull up to 25 pounds, and constantly uses both hands and fingers for handling. The position is covered by a collective bargaining agreement between Cook County and SEIU. Cook County will first consider eligible internal applicants and is assembling a list of qualified candidates for consideration if the position is not filled internally. The role requires the stated qualifications at the time of application filing. Employment offers are contingent on satisfactory references, background checks, appropriate credentials, a physical examination, and a pre-employment drug screen.

Requirements

Complete an accredited Medical Assistant program, complete a formal medical service training program of the United States Armed Forces, or have five years of recent full-time professional Medical Assistant experience; official transcripts are required at interview when applicable.
Hold a Medical Assistant certificate through AAMA, AMT, NHA, ARMA, NCCT, or NRCMA; be certified as a Registered Medical Assistant; or complete a Cook County Medical Assistant Training Program before starting employment. Certificate must be presented at interview when applicable.
Hold CPR certification from the American Red Cross or American Heart Association and present the certificate at interview.
Familiarity with Microsoft Office Suite, including Word and Excel.
Working knowledge of medical terminology.
Strong interpersonal skills and excellent verbal and written communication skills for communicating with staff and patients from diverse cultures and age groups.
Awareness of HIPAA and sensitivity and respect when caring for patients of all age groups and cultural backgrounds.
Analytical and problem-solving skills; attention to detail, accuracy, and precision; flexibility and adaptability; and strong emergency response skills.
Ability to observe environmental and OSHA safety practices, transition between clinical and administrative duties, meet deadlines, and update educational requirements as required by a licensing association or CCH.
Ability to stand and walk for 80% of the day, potentially lift, push, or pull up to 25 pounds, and constantly use both hands and fingers for handling.

Nice To Haves

One year of experience as a Medical Assistant or in a related clinical capacity within a healthcare environment.

Responsibilities

Obtain and accurately document medical histories and vital signs, including blood pressure, height, weight, BMI, and specialty-specific measurements or information.
Review patient or employee medical records for completeness and assist patients with relevant forms.
Prepare examination rooms, maintain their cleanliness and appearance, clean rooms after visits, and appropriately dispose of potentially infectious materials.
Perform clerical and administrative duties, including answering phones, sorting charts, retrieving lab reports, scheduling appointments, billing, maintaining demographic and insurance information, and completing requested compliance reports.
Perform laboratory procedures such as finger-stick glucose testing, venipuncture, EKGs, urine dipsticks, pregnancy tests, throat cultures, point-of-care testing, and I-stats; log tests and controls and document results in medical records.
Assist physicians with physical examinations, minor surgical procedures, and treatments, including dressings and ear irrigations.
Administer oral medications, injections, and immunizations as ordered or directed, and document administrations in the medical record.
Provide phlebotomy services and prepare specimens as directed.
Administer first aid and related procedures, including removing or changing dressings, applying bandages, and removing sutures; perform CPR if required.
Provide accurate and complete medication lists and communicate patient needs, including refill requests, test needs, and concerns, to providers.
Support provider-ordered referrals for diagnostic testing and specialty care.
Participate in and support Joint Commission surveys and rounds.
Receive, organize, and stock clinical supplies; maintain inventory and secure pharmaceutical samples; check sample expiration dates and maintain dispensing records.
Sterilize equipment on site or prepare it for transfer to another facility for sterilization; maintain clinical equipment and report malfunctions to the staff physician or clinical coordinator.
Demonstrate knowledge and skill in responding to patient behaviors and health issues across age groups, including children, adolescents, adults, and geriatric patients.
Perform other related duties as required.
Adhere to hospital and department safety requirements, including PPE, handwashing and sanitizing, engineering controls, and work-practice controls.