Medical Assistant - Internal Medicine

Beloit Health System•Beloit, WI

2d•Onsite

About The Position

Beloit Health System is adding a Medical Assistant to our team at Beloit Clinic in Internal Medicine. This position is benefits eligible and works 36 hours per week on the 1st shift (8a-5p). The Medical Assistant will assist licensed healthcare professionals with various tasks including rooming patients, monitoring patient flow, returning phone messages, obtaining patient histories and vital signs, administering medications, assisting with diagnostic procedures and treatments, maintaining patient medical records, stocking rooms, and assisting with medical emergencies. The role also involves scheduling appointments, completing pre-certifications, filling out patient forms (FMLA, short-term/long-term disability), refilling medications per protocol, ordering supplies, and cleaning exam rooms. The Medical Assistant will prepare patient documentation, escort patients to rooms, obtain vitals, update medical records with history, chief complaint, medications, allergies, etc., and prepare patients for examinations or procedures. They will ensure consent is signed, perform "Time out" with the Physician/LIP when appropriate, assist with examinations and procedures, administer medications, and maintain accurate electronic medical records. The position involves handling telephone calls, triaging calls under supervision, assisting with patient and family education, scheduling appointments efficiently, ensuring patient safety during medication handling and transport, and reviewing basic patient needs. Adherence to infection control policies, efficient navigation of computer software, performance of unit-specific duties, participation in quality assurance, ensuring adequate supplies, and timely completion of duties are also key aspects of the role. The mission of Beloit Health System requires the employee to perform in a manner that ensures the highest quality of medical services, economic value, and patient satisfaction, with respect and consideration for all individuals.

Requirements

Certified or Registered as Medical Assistant at time of employment
Must be CPR certified within 3 months of hire
Strong critical thinking abilities
Requires excellent verbal and written communication and counseling skills
Requires knowledge of common safety hazards and precautions to establish a safe work environment
Ability to work independently and to react calmly and effectively in emergency situations
Employee must possess the training, knowledge, and skills necessary to perform one or more of the following activities (evaluation, treatment, and/or patient care) for patients in one or more of the following age groups: pediatric, adolescent and geriatric

Nice To Haves

Two years clinical experience desirable
Willingness to learn phlebotomy and point of care labs
Preferred Experience with Electronic Medical Records and prior experience in Family Practice or Internal Medicine
May require working some irregular hours

Responsibilities

Prepare patient documentation and medical record in preparation for appointment.
Escort patient to room, obtains vitals and updates medical record, which would include a brief medical history or chief complaint, current medication, allergies, smoking status, pain status, immunization status, and all meaningful use data collection.
Prepare patient for examination or procedure.
Ensure consent is signed and dated for procedures and performs "Time out" with Physician/LIP when appropriate.
Assist Physician/LIP with examinations and/or procedures.
Administer medications ordered by Physicians/LIP and update medical record after administering medication.
Maintain and update accurate electronic medical record.
Receive and handle telephone calls to department.
Assist with triaging calls under the supervision of a licensed healthcare professional.
Assist Physician/LIP with educating the patient and families.
Demonstrate effectiveness and courtesy in scheduling patients for appointments.
Ensure patient safety while handling, transporting and providing medications to patients; protects patients from various hazards, falls, disease exposure, etc.
Review basic physical, psychological and social needs of patients and their families.
Adhere to infection control policies.
Demonstrate ability to navigate efficiently computer software applicable to department.
Perform unit specific duties according to established unit-based competencies.
Participate in quality assurance activities.
Ensure appropriate supplies are on hand
Assure timely completion of assigned duties.