Medical Assistant

HealthOp Solutions•Phoenix, AZ

3d•Onsite

About The Position

This is a part-time, on-site Medical Assistant role at an outpatient behavioral health practice in Phoenix, Arizona, serving young patients and their families. The schedule is approximately 10 hours per week, primarily in the evening, with after-hours appointments preferred to accommodate families. The position is direct-hire and W-2, with one opening. No travel or on-call work is required. Benefits are reviewed during the interview process, and the reporting structure and specific electronic health record platform are also discussed during the interview. The Medical Assistant prepares patients for visits by greeting and rooming them, taking and recording vital signs, updating charts, and ensuring providers have the information they need. The role includes accurate documentation, appointment preparation, follow-up coordination, routine forms and paperwork, and keeping clinical rooms and supplies ready. A substantial part of the work involves supporting patients’ medication plans, coordinating practical instructions with parents and caregivers, and relaying medication questions and refill requests among families, pharmacies, and prescribing providers. The Medical Assistant returns messages within their scope and escalates clinical questions to providers. The role requires an accredited medical assistant diploma or certificate, reliable evening availability, careful documentation, clear communication, and the ability to handle sensitive health information appropriately. CMA or RMA certification and experience supporting medication management are preferred. Compensation is $20–$24 per hour.

Requirements

Medical assistant diploma or certificate from an accredited medical assistant program.
Ability to work on-site in Phoenix, Arizona, part-time, including evening and after-hours appointments.
Accurate documentation habits and comfort working in an electronic health record.
Professional, clear communication with patients, parents and caregivers, and prescribing providers.
Ability to handle sensitive health information in accordance with HIPAA and practice confidentiality standards.
Authorized to work in the United States without visa sponsorship.

Nice To Haves

Experience supporting medication management, including maintaining medication plans and coordinating with parents and physicians.
CMA (Certified Medical Assistant) or RMA (Registered Medical Assistant) certification.

Responsibilities

Greet and room patients, take and record vital signs, and prepare patients for visits.
Document clinical information accurately and promptly in the electronic health record.
Maintain current medication lists and flag discrepancies to the provider.
Coordinate medication instructions and next steps with parents and caregivers.
Relay medication questions and refill requests among families, pharmacies, and prescribing providers.
Prepare charts and clinical information ahead of scheduled appointments.
Return patient and family phone messages within the role’s scope and escalate clinical questions to the provider.
Assist with scheduling and coordinating follow-up appointments.
Keep exam and treatment rooms clean, stocked, and ready, and help manage clinical supplies.
Complete routine clinical forms, releases, and paperwork.
Follow HIPAA, confidentiality, and infection-control standards.
Support providers and administrative staff with other clinical tasks within the medical assistant scope of practice.