Medical Assistant

Medi-Weightloss • Kensington, MD

14d

About The Position

This role is responsible for ensuring each patient receives outstanding service by providing a friendly environment, greeting and acknowledging every patient, maintaining outstanding standards, solid product & program knowledge, and all other aspects of customer service. The Medical Assistant will conduct various clinical duties, including urinalysis, EKG, phlebotomy, and body composition, communicating results to the provider. They will also obtain patient vitals, administer IM injections, prepare laboratory order forms, and assist the medical director or mid-level practitioner with patient referrals and medical supply inventory. Documentation of procedures, patient progress notes, and patient-specific data in the patient chart/EMR is crucial. The role involves patient calls for appointment reminders, care, and addressing concerns, as well as utilizing the phone system for incoming calls. Additionally, the Medical Assistant will conduct consultations and initial assessments regarding the Medi-Weightloss™ program(s) and assist with maintaining the cleanliness of the medical environment. Non-essential functions include participating in marketing efforts, assisting with administrative duties such as answering phones, scheduling, and updating medical records, maintaining high-level program education to explain benefits, participating in refresher training, referring complex inquiries to management, and adhering to operational guidelines including HIPAA and OSHA.

Requirements

• Conducts urinalysis, EKG, phlebotomy, and body composition & communicates the results to provider
• Obtains patient’s vitals, before and after photos
• Administers IM Injections
• Prepares laboratory order forms
• Assists medical director or mid-level practitioner with patient referrals or other healthcare professionals
• Assists medical director/practitioner with medical supply inventory procedures & responsible for daily restock
• Documents procedures conducted, patient progress notes and any other patient specific data in the patient chart/EMR
• Conducts patient calls to include: appointment reminders, care calls and progress/patient concerns
• Utilizes phone system to answer and appropriately route all incoming calls
• Conducts consultations and Initial Assessments with patients regarding the Medi-Weightloss™ program(s)
• Assists with cleanliness of medical environment
• Participates in location marketing efforts to promote the program and provides ongoing support to promote location success
• Assists with all administrative duties, included but not limited to, answering the telephones, scheduling patients, and updating/uploading patient medical records
• Maintains up to date, high level of program education in order to promote and explain benefits of program and products to current and prospective patients
• Participates in refresher training as requested by management. Refresher training may be by means of Regional Trainings, Onsite Support by Corporate Office, Boot camps, and eLearning.
• Promptly refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to the office manager or as instructed.
• Adheres to all operational guidelines including but not limited to HIPAA, OSHA, and location specific requirements.

Nice To Haves

• Ensures that each patient receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every patient, maintaining outstanding standards, solid product & program knowledge and all other aspects of customer service

Responsibilities

• Ensures that each patient receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every patient, maintaining outstanding standards, solid product & program knowledge and all other aspects of customer service
• Conducts urinalysis, EKG, phlebotomy, and body composition & communicates the results to provider
• Obtains patient’s vitals, before and after photos
• Administers IM Injections
• Prepares laboratory order forms
• Assists medical director or mid-level practitioner with patient referrals or other healthcare professionals
• Assists medical director/practitioner with medical supply inventory procedures & responsible for daily restock
• Documents procedures conducted, patient progress notes and any other patient specific data in the patient chart/EMR
• Conducts patient calls to include: appointment reminders, care calls and progress/patient concerns
• Utilizes phone system to answer and appropriately route all incoming calls
• Conducts consultations and Initial Assessments with patients regarding the Medi-Weightloss™ program(s)
• Assists with cleanliness of medical environment
• Participates in location marketing efforts to promote the program and provides ongoing support to promote location success
• Assists with all administrative duties, included but not limited to, answering the telephones, scheduling patients, and updating/uploading patient medical records
• Maintains up to date, high level of program education in order to promote and explain benefits of program and products to current and prospective patients
• Participates in refresher training as requested by management. Refresher training may be by means of Regional Trainings, Onsite Support by Corporate Office, Boot camps, and eLearning.
• Promptly refers non-routine, sensitive and/or complex requests for information and other inquiries or complaints to the office manager or as instructed.
• Adheres to all operational guidelines including but not limited to HIPAA, OSHA, and location specific requirements.

What This Job Offers

• Career Level: Mid Level
• Education Level: No Education Listed