Medical Assistant

CenterWell•Wichita, KS

8d•$43,000 - $56,200•Onsite

About The Position

The Medical Assistant provides safe, high-fidelity clinical support that bridges administrative preparation and provider intervention. This onsite, patient-facing role supports clinical readiness through proactive rooming, accurate screenings, and empathetic patient education, helping protect the handoff to providers and maximize their efficiency. The position reports to the Center Administrator and performs core Medical Assistant work within established processes, using judgment to prioritize assigned work and escalate concerns appropriately. The role includes clinical preparation and rooming, such as taking vital signs, verifying medications and allergies, and conducting validated screenings including PHQ-9 and fall-risk screening. It also involves managing the EMR inbox according to routing rules, addressing patient messages, lab results, and medication-adherence follow-ups with pharmacies, and aiming to provide same-day attention to tasks. The Medical Assistant uses the loop-back method to confirm patients understand their next steps. This position is part of the company's tuberculosis screening program; selected candidates will be required to undergo TB screening.

Requirements

Knowledge of basic anatomy.
Computer literacy.
Knowledge of HIPAA and safety policies, including privacy protections and safety requirements.
Knowledge of immunization protocols and medication/vaccine administration.
Knowledge of infection prevention and OSHA standards, including infection-control and safety requirements.
Knowledge of point-of-care testing (POCT) and specimen-handling standards.
Ability to deliver responsive, patient-centered support.
Ability to accurately record patient care information.
Ability to perform clinical tasks safely and consistently.
Ability to recognize and manage emotions effectively.
Ability to work effectively across professional teams.
Ability to convey information clearly and compassionately.
Ability to recognize risks and workflow needs in real time.
Ability to maintain accuracy across repetitive tasks.
Ability to communicate clearly to ensure understanding.
Ability to adapt effectively to changing situations and challenges.
Active Basic Life Support certification.
Right to work in the United States.
Ability to work the assigned clinic hours.
Must meet state requirements.

Nice To Haves

Familiarity with clinical procedures in a primary care environment.
Knowledge of value-based care fundamentals, including HEDIS, CPT/ICD coding, and CAHPS/HOS patient-experience measures.
Ability to follow defined workflows consistently.
Ability to resolve conflicts efficiently and effectively.
Ability to coach others.
Ability to interpret numerical and quantitative information.
Current Medical Assistant certification or certification in progress.

Responsibilities

Prepare patients clinically before the provider enters the room by performing intake and rooming activities.
Take vital signs, verify medications and allergies, and conduct validated screenings such as PHQ-9 and fall-risk screening.
Perform clinical activities safely and consistently within established processes and applicable scope.
Manage the EMR inbox using defined routing rules for patient messages, lab results, and medication-adherence follow-ups with pharmacies.
Prioritize assigned tasks, aim to provide same-day attention to inbox tasks, and escalate unclear, abnormal, or time-sensitive information appropriately.
Use the loop-back method to confirm patient understanding of next steps.
Record patient care information accurately and provide responsive, patient-centered support.