Medical Assistant - Wellness Coordinator

Express Pain And Urgent Care • New Braunfels, TX

4d • Onsite

About The Position

We’re looking for an enthusiastic, bilingual, and patient-focused Wellness Coordinator to join our growing team at our New Braunfels, TX location! If you’re a Certified or Registered Medical Assistant with a passion for wellness, patient care, and helping others look and feel their best, we’d love to meet you. At Epic, every patient interaction matters. You’ll be part of a supportive and collaborative team where your work directly impacts patient outcomes, clinic efficiency, and overall patient experience. As our Wellness Coordinator, you’ll play a key role in supporting our wellness programs and services—including vitamin therapy, IV therapy, and weight management. You’ll provide hands-on clinical support, educate patients on wellness options, and help promote and grow our wellness services through patient engagement and marketing efforts.

Requirements

• Bilingual (English & Spanish) strongly preferred
• Certified or Registered Medical Assistant (required)
• Experience with wellness services such as vitamins, IV therapy, or weight loss programs (required)
• IV certification preferred
• Proficient in EMR systems
• Skilled with IM injections
• Strong communication and interpersonal skills – enjoys patient interaction and education
• Organized, proactive, and self-motivated
• Willingness to assist with marketing, sales, and clinic growth initiatives

Nice To Haves

• Bilingual (English & Spanish) strongly preferred
• IV certification preferred

Responsibilities

• Perform IM injections and IV therapy (certification required)
• Educate and communicate with patients about available wellness services (vitamins, IVs, weight loss, etc.)
• Assist with wellness consults and follow-ups under provider direction
• Utilize the EMR system for documentation, scheduling, and patient tracking
• Maintain organization and cleanliness of the wellness area
• Manage and track inventory of wellness supplies; report needs to the Manager
• Support marketing and outreach efforts during downtime to help increase service awareness and sales
• Ensure a welcoming and positive patient experience in all interactions

Benefits

• PTO
• paid holidays
• 401(k) with 4% employer match
• 80% employer-paid medical insurance for employees
• optional low-cost dental, vision, and family plans
• Pet insurance
• legal insurance
• identity theft protection
• travel insurance
• employee discount programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees