Medical Assistant Supervisor - OKC

Neurology Care•The Village, OK

3d•Onsite

About The Position

As a professional and patient-focused Medical Assistant Supervisor, you will lead patient support, coordinate medical operations, and ensure smooth clinic workflow. The role requires strong leadership, organizational, and clinical support skills. The supervisor must balance operational efficiency with high standards of patient care and confidentiality.

Requirements

High school diploma or equivalent
1 year of medical office experience in clinical support, medical support, or related fields preferred
Proficiency with Microsoft Office and other productivity software; familiarity with medical documentation systems
Professionalism, empathy, and the ability to work independently and as part of a team
Meets expectations of the core competencies: communication, customer service, ethical and legal requirements, infection control, medical office procedures, and safety
Ability to lift up to 25 lbs; prolonged sitting/standing and walking long distances
Ability to handle confidential information with discretion and professionalism
Other duties as assigned

Nice To Haves

medical running or EMR experience is a plus
Certified Medical Assistant (CMA) or BLS certification preferred

Responsibilities

Lead, Supervise, and Evaluate the MA Team: Deploy training, retraining, and skills assessment to maintain required performance of all MA’s
Facilitate team meetings and communicate changes in procedures or policies
Increase employee motivation, retention, and engagement by providing ongoing coaching; promote teamwork within and outside of the clinical area
Function as the troubleshooter regarding daily clinical support staff issues and proactively establish lasting change and procedures to prevent future issues
Assist with scheduling patient appointments, answering phones, keeping providers informed of changes, and informing patients of their benefits
Assist providers with basic medical care and procedures, manage patient charts, and prepare for visits by pulling notes and setting up equipment
Stock and maintain medical and office supplies in patient rooms and other clinic areas
Set up, test, and maintain medical equipment; clean and sanitize instruments and rooms
Track lab results, call in prescriptions, handle basic office tasks, and maintain confidential patient information
Protect patient rights by maintaining strict confidentiality of medical records
Ensure the observance of policies, procedures, and safety practices, including OSHA and HIPAA regulations