MA Supervisor
About The Position
Sea Mar Community Health Centers is seeking a Medical Assistant Supervisor to join their team. This is a clinical leadership role responsible for supervising and supporting medical assistants and related care team staff to ensure high-quality, patient-centered care. The role works closely with the Nurse Manager to oversee daily clinic operations, patient flow, clinical quality measures, staff performance, and customer service standards. Sea Mar is a Federally Qualified Health Center (FQHC) founded in 1978, committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. They serve all persons regardless of race, ethnicity, immigration status, gender, sexual orientation, or ability to pay. Sea Mar's network includes over 90 medical, dental, and behavioral health clinics and various nutritional, social, and educational services. This position is in a fast-paced outpatient setting and may require occasional travel to other clinic locations. Sea Mar is a mandatory COVID-19 and flu vaccine organization.
Requirements
- Active MA-C license or LPN license in Washington State
- Minimum 2 years ambulatory care experience
- Supervisory experience required
- Bilingual English/Spanish strongly preferred
- Strong leadership, communication, and problem-solving skills
- BLS/CPR required (or within 90 days of hire)
Responsibilities
- Supervise, train, and evaluate medical assistants and clinical support staff
- Ensure clinical quality measures, infection control, and regulatory standards are met
- Support patient flow and provider productivity (18–21 patients per provider/day)
- Manage staffing schedules, huddles, referrals, phone messages, and patient grievances
- Assist with clinical care, procedures, injections, and patient assessments as needed
- Monitor performance metrics, conduct audits, and support quality improvement efforts
- Promote excellent customer service using the AIDET model
Benefits
- Medical
- Dental
- Vision
- Prescription coverage
- Life Insurance
- Long Term Disability
- EAP (Employee Assistance Program)
- Paid-time-off starting at 24 days per year
- 10 paid Holidays
- 401(k)/Retirement options
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
