Medical Assistant - Street Medicine

Neighborhood Healthcare•El Cajon, CA

9h•$25 - $35•Onsite

About The Position

Community health is about more than just vaccines and checkups. It’s about giving people the resources they need to live their best lives. At Neighborhood, this is our vision: a community where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each of life’s chapters. At Neighborhood, we are Better Together. As a private, non-profit 501(C) (3) community health organization, we serve over 414,000 medical, dental, and behavioral health visits from more than 95,000 people annually. We do this in pursuit of our mission to improve the health and happiness of the communities we serve by providing quality care to all, regardless of situation or circumstance. Since 1969, our employees have been making this mission a reality. Regardless of the role, our team focuses on being compassionate, having integrity, being professional, always collaborating, and consistently going above and beyond. If this sounds like an organization you would like to be a part of, we would love to meet you.

Requirements

High school diploma or GED required
Valid medical assistant certificate from an accredited program required
Current Basic Life Support (BLS) certification required upon hire and must be maintained as a condition of employment. These courses must follow AHA guidelines but may be completed through approved online providers such as ProMed or other equivalent programs that meet recognized BLS standards.
Two years’ medical assistant experience required
Experience with venipuncture/specimen collection and immunization administration based on provider orders required
Knowledgeable about and experience with medical procedures and terminology
Ability to document accurate information in the electronic health records system
Ability to perform intermediate computer and data entry skills
Ability to make decisions and sound judgements to anticipate the needs of patents and knowing when to consult with the team, supervisors, and experts
Ability to apply emotional and cultural intelligence to provide appropriate communication and patient care
Ability to successfully manage multiple tasks simultaneously, including changing priorities and time sensitive deadlines
Ability to work as part of a team as well as independently
Ability to work with highly confidential information in a professional and ethical manner

Nice To Haves

Experience working with unsheltered homeless and/or personal lived homelessness experience preferred
Bilingual English/Spanish, English/Farsi, or English/Arabic preferred

Responsibilities

Communicates and performs clinical care services with patients
Takes patient vital signs, medical history, and obtains patient intake information
Performs clinical procedures such as blood draws, vaccines, nebulizer treatments, ear lavages, and EKGs
Assists in medical services, office procedures, and a variety of hands-on patient care tasks and relays all appropriate health information to necessary personnel
Discusses patient needs and provides education and resources to patients directly
Ensures exam rooms and mobile medicine vehicle are stocked, cleaned, and set up for examinations and procedures
Conducts follow-ups with patients via phone calls, encampment visits, and visits to other settings patients are located
Provides patient care in a manner that is trauma-informed, non-discriminatory, non-judgmental, and compliant with policies and procedures
Coordinates provider workflows to ensure efficient patient care
Ensures provider has all pertinent information required for each patient visit including diagnostic images, labs, medication reconciliation, and required screenings
Assists other providers and care teams in women’s health, pediatrics and general medicine departments as needed
Utilizes electronic health records to order, process and document clinical treatment plans for patient as directed by the provider
Conveys information to patients via telephone or email under the direction of a provider or Registered Nurse
Act as patient advocate and liaison between the patient and community-based organizations to ensures that patient needs are met with rights maintained
Consults and collaborates with community providers to ensure continuity of care
Schedules patient appointments and encounter patients using EMR Registration programs
Provides patient with requested documents after review to ensure forms are complete, accurate and executed by the provider
Completes ongoing/annual training for position compliance