Medical Assistant Sr Pediatric Behavioral Health

Corewell Health • Grand Rapids, MI

2d • Hybrid

About The Position

Corewell Health is offering a $3,000 sign-on bonus for this opportunity! Sign-On Bonus for External applicants or current CHW MA Apprentice Students only. About the Unit: HDVCH Behavioral Health is a growing clinic that offers psychiatry, psychology, and therapy services. At our primary location, 35 Michigan St, we provide psychiatric medication management services, psychological testing, and an autism spectrum disorders clinic. Our secondary location, 25 Michigan St, includes psychological testing and therapy services. Because of the nature of our services, we tend to have a high volume of psychiatric and therapy services provided virtually. We currently have 8 psychiatry and APP providers and 18 psychology and psychotherapy providers with additional growth on the horizon. We have two clinical staff and are looking to fill an additional third position. The clinic also has clerical staff to assist with referrals and scheduling calls. Our clinical staff include both medical assistants (MA) and ambulatory care technicians (ACT). Responsibilities include rooming for virtual and in-person visits, inclusive of obtaining vitals and completion of necessary screenings as applicable, answering clinic phones, addressing in-basket messages, obtaining prior authorizations, communicating with providers regarding patient needs, and provide other clinical support as needed. While we are a behavioral health clinic and our clinical staff may not have as many medical responsibilities as other medical specialties, our patients are often experiencing many complexities and require clinical attentiveness. Hours of work: generally 7:30 am to 4:30 pm with a possible couple of days earlier start 7 a.m. to 3:30 pm. About Outpatient Clinics: Corewell Health operates over 300 outpatient clinics across Michigan, bringing a multitude of care options to the communities that we serve. There are over 40 different types of primary care and specialty practices, which allows those who work in these clinics the opportunity to learn and explore various interests or to specialize in one area. Scope of work: As a Medical Assistant with Corewell Health, you'll be a member of our clinical support team and work closely with other healthcare professionals to ensure the delivery of the best possible care. You'll be a vital part of our team, making a real difference in the lives of our patients.

Requirements

• High School Diploma or equivalent
• Completion of an accredited Medical Assistant training program that includes hands-on, in-person clinical skills training OR a minimum of one (1) year of experience working specifically in the role of a Medical Assistant, LPN, Paramedic or EMT performing direct patient care and clinical support functions consistent with MA scope of practice.
• 2 years of relevant experience
• Working in a physician practice or healthcare setting
• Experience working as a medical assistant
• Experience using EPIC
• Experience as an EPIC SuperUser

Nice To Haves

• CRT-Medical Assistant, Certified (CMA) - AAMA American Association of Medical Assistants Upon Hire required
• CRT-Medical Assistant, Certified (CCMA) - NHA National Healthcareer Association Upon Hire required
• CRT-Medical Assistant, Certified (NCMA) - NCCT National Center for Competency Testing Upon Hire required
• CRT-Medical Assistant, Certified (NRCMA) - NAHP National Association for Health Professionals Upon Hire required
• CRT-Medical Assistant, Registered (RMA) - AMT American Medical Technologists Upon Hire required
• CRT-Basic Life Support (BLS) - AHA American Heart Association 90 Days required
• CRT-Basic Life Support (BLS) - ARC American Red Cross 90 Days required

Responsibilities

• Rooming for virtual and in-person visits, inclusive of obtaining vitals and completion of necessary screenings as applicable
• Answering clinic phones
• Addressing in-basket messages
• Obtaining prior authorizations
• Communicating with providers regarding patient needs
• Provide other clinical support as needed

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv
• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!
• Optional identity theft protection, home and auto insurance
• Traditional and Roth retirement options with service contribution and match savings

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED