Medical Assistant, Senior - Family Care Dillsburg

UPMC•Dillsburg, PA

7h•Hybrid

About The Position

UPMC is hiring a full-time Medical Assistant, Senior to support the Family Care team/office in Dillsburg. This position offers a $1,500.00 sign-on bonus with a 1-year work commitment. Opportunities for growth, excellent benefits, a pleasant work environment, and friendly team are just a few of our perks. The department offers a highly collaborative and supportive team environment where employees are valued and encouraged to grow. The practice provides consistent scheduling, strong and accessible leadership support, and the opportunity to build meaningful, long-term relationships with patients in a community-based setting. Team members benefit from a stable work environment that fosters engagement, professional development, and a strong sense of connection to both colleagues and the patients they serve. A typical day is both fast-paced and patient-focused. Responsibilities include preparing exam rooms, efficiently rooming patients, obtaining vital signs and medical histories, and performing clinical tasks such as injections, EKGs, and point-of-care testing. The Medical Assistant partners closely with providers and team members to maintain patient flow, manage schedules, complete documentation, coordinate referrals and test results, and support patient education. This role also requires flexibility to assist with front desk or phone coverage as needed. Success in this position requires strong teamwork, adaptability, and communication skills to ensure a seamless patient experience while consistently upholding UPMC’s high standards for quality, safety, and professionalism.

Requirements

High school diploma or equivalent is required.
Successful completion of Medical Assistant Program or equivalent hospital program (LPN/RN/EMT) OR successful completion of certification examination (AMT, AAMA, NAHP, NCCT, or NHA) OR at least 1 year of patient care experience required.
Must be responsible and demonstrate proficiency in three practice category specific tasks.
Must have basic computer skills and knowledge of medical terminology, examination, diagnostic and treatment room responsibilities.
CPR required based on AHA standards that include both a didactic and skills demonstration component within 30 days of hire.
Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
Act 31 Child Abuse Reporting
Act 33
Act 34
Act 73 FBI Clearance

Nice To Haves

Reliability, accountability, and a willingness to adapt to the dynamic needs of a primary care practice.
Flexibility in supporting cross-coverage and workflow adjustments, while maintaining effective, professional communication with both patients and team members.
Ability to thrive in a fast-paced environment.
Strong professionalism, openness to feedback and coaching, clinical confidence or eagerness to develop their skills, and a commitment to upholding UPMC’s values of quality, safety, integrity, and patient-centered care.

Responsibilities

Check schedules and organizing patient flow.
Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.
Collect patient information/history, taking vitals, performing screenings per provider guidelines.
Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
Prepare and clean patient, exam, and procedure rooms, instruments and equipment between patient visits to maintain infection control.
Manage inventory of supplies; restocking exam/procedure rooms.
Comply with requirements of appropriate regulatory agencies (i.e. OSHA, CLIA, PA Department of Health).
Comply with all UPMC Health System policies and procedures.
Perform phlebotomy, EKGs, and level one labs.
Perform clinic procedures according to policy and procedure.
Answering calls and providing pertinent information including patient education as directed.
Obtain lab/x-ray reports, hospital notes, referral information, etc.
Complete forms/requisitions as needed.
Schedule appointments.
Prepare and managing charts to ensure information completed and filed appropriately.
Other front office responsibilities, as required.
Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.