Medical Assistant - Rheumatology

Illinois Bone and Joint Institute LLC•Morton Grove, IL

just now•$19 - $24•Onsite

About The Position

Illinois Bone & Joint Institute, LLC, is one of the largest independent physician-owned orthopedic and rheumatology practices in the United States, with 100 locations and 150 physicians throughout the Chicagoland area, expertise in every orthopedic specialty, and complete diagnostic and rehab services. IBJI's dedicated physicians and staff pair cutting edge technology with modern practice techniques to offer the most beneficial and effective means of recovery. This integration allows us to perform a full-range of collaborative and comprehensive services that directly impact our patients quality of life. IBJI wants to help you move better, so you can live better. IBJI is currently hiring a full-time Medical Assistant to join our Rheumatology Team! This position will work at the Morton Grove, DesPlaines, Bannockburn and Chicago Park Ridge locations. The Medical Assistant position is responsible for performing daily administrative and clinical duties to facilitate efficient operations in an outpatient clinic setting. This position provides support in providing safe, quality care and customer service to patients, physicians/providers and other members in the clinical care teams.

Requirements

Certification in Phlebotomy with recent phlebotomy experience is preferred.
Successful completion of an accredited Medical Assistant Program (CMA) preferred
CMA (AAMA) (Certified Medical Assistant), RMA (Registered Medical Assistant), CCMA (Certified Clinical Medical Assistant), and NCMA (National Certified Medical Assistant) preferred
Maintains CPR certification
Experience in an orthopedic healthcare setting is preferred
Possess good working knowledge of practice management and EHR software, Google products, Microsoft Office and Windows-based computer applications
Able to multi-task and work in a fast-paced environment
Good verbal and written communication and writing skills
Strong interpersonal skills, able to work well and communicate professionally with physicians, patients and staff in all levels in the organization. Able to develop constructive and cooperative working relationships with others and maintain them over time
Stand or sit for extended periods of time
Position requires full range of body motion including handling and lifting patients, manual and finger dexterity, and eye-hand coordination
Involves standing and walking
Requires occasional lifting associated with patient transfers (i.e., up to 35 lbs.)

Nice To Haves

Certification in Phlebotomy with recent phlebotomy experience is preferred.
Successful completion of an accredited Medical Assistant Program (CMA) preferred
CMA (AAMA) (Certified Medical Assistant), RMA (Registered Medical Assistant), CCMA (Certified Clinical Medical Assistant), and NCMA (National Certified Medical Assistant) preferred
Experience in an orthopedic healthcare setting is preferred

Responsibilities

Escorts patients to exam rooms on a timely basis. Whenever possible, keeping team members informed regarding delays
Prepares patients for appropriate examination, triaging, as necessary, for vitals, phlebotomy, radiologic studies, cast removal etc.
Assists physicians, as needed, in the patient examination process
Evaluates need for wound care, if any, and ensures adequate provision of care and patient education
Provides for splint/cast applications and removals, when applicable
Processes prescriptions per physician order. Instructs/educates patients regarding medication side effects
Prepares injectable medications and equipment needed
Coordinates referrals for ongoing services/needs (e.g., therapy services, home health, surgical procedures, DME, etc.)
Acts as a patient intermediary/liaison for resolution of patient problems
Overall fulfills environmental responsibilities as assigned which may include: setting up instruments and equipment according to department protocol; cleaning exam/procedure rooms, instruments and equipment between patient visits to maintain infection control as regulated by OSHA; cleaning sterilizer according to scheduled maintenance program and keeping appropriate records; ordering, sorting, storing supplies; restocking exam/procedure rooms
Fulfills patient care responsibilities as assigned which may include: checking schedules and organizing patient flow; accompanying patients to exam/procedure room; assisting patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc.; collecting patient history; performing screenings per provider guidelines; assisting physicians/nurses/doctor's assistants with various procedures; charting; relaying instructions to patients/families; answering calls and providing pertinent information
Responds to incoming phone calls and determines the best method for resolution of caller’s needs through the identification of the most appropriate respondent (i.e., physician, administration, clinical/nursing staff, other support staff, etc.).
Channels requests appropriately in an effort to ensure resolution
Secures charts related to diagnostic tests, physical/occupational therapy reports, etc. and discusses issues with physicians. Relates physician information back to patient/requestor. Completes chart notes, as appropriate. Assists, as requested, in securing missing diagnostic codes/information on charge tickets
Assists in scheduling of appointments for new/established patients
As assigned, discusses with physician special needs patient appointments, supplying medical charts for review as required and secures appointment approvals for visits outside of routine scheduling templates
Sends prescriptions for therapy, orthotics, return to work notes, gym notes, etc. as requested
Provides workers’ compensation carriers with updated status on patients
Completes “Attending physician” statements, narrative summaries for attorneys, handicap parking permits, jury duty requests, disability forms, PE excuse notes, etc.
Overall fulfills clerical responsibilities as assigned which may include: sending/receiving patient medical records; obtaining lab/x-ray reports, hospital notes, referral information, etc; completing forms/requisitions as needed; scheduling appointments, tests and surgeries; verifying insurance coverage and patient demographics; managing and charts to ensure information completed and filed appropriately
Clinical chart preparation prior to patient appointment, ensures that the following data has been secured: x-rays; MRI/dexa scan results; reports from outside sources (e.g., lab results, x-rays/reports; Auth’s for injections when needed, etc.)
Notifies management when clinic supplies are low
Ensures that exam rooms, cast rooms, etc. are clean, orderly and fully stocked at the end of clinics
Participates in learning new systems, as required, for the service area
Performs, as an informational contact for patient and family as follows
Notifies patients of delays
Directs/seeks information on behalf of patients in order to increase their knowledge base
Responds appropriately to inquiries or complaints
Maintains professional image of organization by way of professional dress and presentation
Attends mandatory in-service programs to keep abreast of current insurance/registration issues
Fulfills organizational responsibilities as assigned which may include: respecting/promoting patient rights; responding appropriately to emergency codes; sharing problems relating to patients and/or staff with immediate supervisors quickly
Maintain a clean and safe work environment
Other duties as assigned