Medical Assistant / Receptionist

Mathiesen Memorial Health Clinic•Jamestown, CA

16d•$26 - $34•Onsite

About The Position

The Medical Assistant (MA) works within a patient-centered, team-based care environment to provide excellent patient care services within the scope of practice established by the Medical Board of California. The MA keeps on-site patient care flowing throughout the day by helping patients navigate their office visit, including rooming them, collecting vital signs, and gathering information to complete provider-required screening questions. The Receptionist performs various administrative tasks based on the office's day-to-day needs.

Requirements

High School Diploma or equivalent
Current BLS certificate
Current Medical Assistant licensure
Knowledge of basic MA procedures and medical terminology
Basic computer and data entry skills
Knowledge of Infection Control/Universal precautions
Knowledge of various clerical tasks
Professional and effective communication skills
Knowledge of various tools and equipment used by primary care providers
Organized and able to manage competing priorities
Efficiently working in a team environment
Utilize EHR after initial training with few errors

Nice To Haves

Current Certified Phlebotomy Technician certificate (preferred, but not mandated)
Knowledge of confidential rules regarding medical information as well as the Privacy Act; HIPAA educated, preferred

Responsibilities

Adheres to Mathiesen’s Mission, Vision, and Values, Standards of Conduct, HIPAA, and Infection Control principles/Universal Precautions.
Coordinates duties with and from licensed providers and the Clinic Administrator.
Returns phone calls promptly.
Collects specimens and performs various lab tests, screenings, and phlebotomy testing procedures consistent with training and clinic policies.
Prepares patients for procedures, sets up for procedures, and assists the provider as delegated.
Records results of treatment and responses to care in the EHR, consistent with Mathiesen’s protocols/requirements.
Performs emergency first aid and CPR when delegated.
Assists in facility management, including keeping patient areas clean and safe.
Cleans and autoclaves instruments, logs autoclaving testing as per protocol.
Assists with maintenance and inventory of medical equipment and supplies and restocks exam rooms.
Creates appointment access for patients referred for same-day visits, as requested by providers.
Checks EHR frequently for messages from providers and contacts patients by phone to communicate test results.
Participates in staff education and training activities as required (annual training, communication, care coordination, population management, and program evaluation).
Effectively trains and mentors new hires as requested.
Accepts other job duties as assigned and as delegated.
Adheres to the MA scope of practice as described by the Medical Board of California.
Reviews faxes, phone messages, tasks, and emails daily and directs them to appropriate departments.
Demonstrates excellent teamwork.
Works collaboratively with other personnel to process and complete the patient.
Greets and assists patients respectfully and professionally.
Ensures phones are answered promptly and efficiently.
Maintains provider scheduling templates, appropriately schedules patient appointments, follows provider direction, and ensures excellent patient care.
Obtains all patient demographic information and processes insurance verification at each visit.
Collects co-payment, coinsurance, or self-payment at time of visit.
Maintains the cleanliness of the patient lobby.
Other duties as assigned.