Medical Assistant/Receptionist

Blackwood Family Medicine•Corolla, NC

3d•Onsite

About The Position

Lighthouse Medical Care is looking for a friendly, dependable, and organized Medical Assistant / Receptionist to join our primary care practice. This position combines both front office and clinical responsibilities in a small, patient-focused medical office.

Requirements

Previous Medical Assistant experience preferred.
Medical Assistant certification (CMA, RMA, CCMA, or equivalent) preferred but not required.
Experience in family medicine or primary care is a plus.
Excellent customer service and communication skills.
Comfortable balancing both front desk and clinical responsibilities.
Experience with Athenahealth or another electronic medical record system is preferred.
Strong organizational skills with the ability to multitask.
Reliable, professional, and compassionate.

Nice To Haves

Athenahealth experience is a plus.
Experience in family medicine or primary care is a plus.
Medical Assistant certification (CMA, RMA, CCMA, or equivalent) preferred but not required.

Responsibilities

Greet and check in patients in a friendly and professional manner.
Answer incoming phone calls and assist with patient questions.
Schedule appointments and manage the provider's daily schedule.
Verify insurance information and collect copays and balances.
Register new patients and update patient information.
Process referrals, prior authorizations, and medical records requests.
Respond to patient portal messages and perform general administrative duties.
Escort patients to exam rooms and obtain vital signs.
Record medical histories, medications, and chief complaints.
Prepare patients for examinations and assist the provider during office visits.
Administer injections, perform EKGs, phlebotomy, and other clinical duties within scope of practice.
Process prescription refill requests and coordinate laboratory testing.
Document patient information accurately in the electronic medical record (Athenahealth experience is a plus).
Maintain exam rooms and keep supplies stocked.
Follow HIPAA, OSHA, and infection control guidelines.