Medical Assistant - Prior Authoization and Refill Coordinator
Mountain Community Health•Bristol, VT
•Onsite
About The Position
We're hiring an experienced Medical Assistant (MA) for a role that mixes hands-on clinical MA work with ownership of our prior authorization and refill program. The clinic work keeps you connected to patients, while the coordinator work makes sure they can actually fill the prescriptions we send them home with.
Requirements
- Medical Assistant with at least 1 year of experience
- Calm on the phone with a PBM rep and equally calm explaining coverage to a worried patient
- Familiarity with EHRs (or a quick learner)
- Attention to detail for clean documentation and a tidy queue
Nice To Haves
- Prior authorization experience
- CoverMyMeds experience
- 340B knowledge
- MA certification
- Proficiency in a second language commonly spoken in our community
Responsibilities
- Rooming patients, taking vitals, running point-of-care testing, and supporting our providers
- Owning the CoverMyMeds inbox, our dedicated PA fax line, and the electronic health record (EHR) refill queue
- Talking with pharmacies, payers, and patients about coverage, costs, and alternatives
- Cross-training other MAs so they can back you up (and so you can take real PTO)
- Pulling a short monthly report on volume, turnaround, and where the program could improve
Benefits
- Competitive pay
- Full medical/dental/vision
- Retirement match
- Generous PTO
- NHSC loan repayment eligibility
- Paid CoverMyMeds and PA training in your first 30 days
- Ongoing CME
- Great work-life balance - no evenings, weekends or holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
