Medical Assistant/Phelbotomist

Healthy Connections • Hot Springs Village, AR

6d

About The Position

The Medical Assistant/Phlebotomist supports healthcare providers by performing clinical and administrative tasks that contribute to efficient patient care. The role includes preparing patients for examinations, collecting blood samples, and performing routine laboratory tests, while maintaining accurate patient records and managing appointments. The position also helps ensure compliance with healthcare regulations and safety standards and serves as a liaison between patients and medical staff to promote a welcoming, professional environment and patient comfort.

Healthy Connections is an Arkansas Federally Qualified Health Center that provides medical, dental, and behavioral health services. The organization emphasizes inclusive, patient-centered care and access to services for diverse communities.

Requirements

• High school diploma or equivalent.
• Completion of an accredited Medical Assistant program or equivalent clinical training.
• Phlebotomy certification from a recognized certifying body, such as ASCP, NHA, or AMT.
• Basic Life Support (BLS) certification.
• Proficiency with electronic health record (EHR) systems and standard office software.

Nice To Haves

• Experience in a clinical or outpatient healthcare setting.
• Additional certification such as Certified Medical Assistant (CMA) or Registered Phlebotomy Technician (RPT).
• Familiarity with laboratory safety protocols and quality control procedures.
• Strong interpersonal and communication skills demonstrated through prior patient-facing roles.
• Bilingual abilities to support diverse patient populations.

Responsibilities

• Prepare patients for medical procedures by taking vital signs, recording medical histories, and explaining procedures.
• Perform venipuncture and capillary puncture to collect blood specimens for laboratory analysis.
• Process and label specimens accurately and ensure their proper handling and timely delivery to the laboratory.
• Assist healthcare providers during examinations and minor procedures by providing instruments and support.
• Maintain and update patient records in compliance with HIPAA and other regulatory requirements.
• Schedule patient appointments, manage patient flow, and coordinate communication between patients and medical staff.
• Clean and sterilize medical instruments and examination rooms to uphold infection control standards.
• Educate patients on pre- and post-procedure care instructions and answer general health-related questions within the scope of practice.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED