About The Position

Performs routine clinical and administrative duties in support of assigned area or office.

Requirements

  • Accredited Program (Required)
  • BLS American Heart E-Card (BLS AHA ECARD) - American Heart Association (AMERICAN HEART)
  • BLS American Heart RQI E-Card (BLS AHA-RQI ECARD) - American Heart Association (AMERICAN HEART)
  • BLS Cert American Heart_non ecard (BLS AHA) - American Heart Association (AMERICAN HEART)
  • BLS Certification Grace (BLS GRACE) - Employee Grace Period for Essential Credential (GRACE)
  • BLS Cert Red Cross (BLS RC) - Red Cross (RED CROSS)
  • Requires critical thinking skills, effective communication skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.
  • Can be graduate of an accredited EMT (Emergency Medical Technician) or MA (Medical Assistant) Diploma program, possess Medical Assistant Registration or Medical Assistant Certification; or have six (6) months of patient care experience.
  • Six (6) months of patient care experience in lieu of graduate of an accredited Medical Assistant or EMT program.

Responsibilities

  • Reviews patient charts to ensure imaging is available and all pertinent information is obtained to maximize appointment.
  • Follows-up on reported issues and assists with service recovery.
  • Maintains equipment and medical supplies, including reordering, stocking, cleaning/disinfection per protocol, and troubleshooting.
  • Maintains examination areas.
  • Manages and facilitates all in-basket messages and patient phone calls.
  • Rounds with patients in practice to ensure Excellent Patient Experience is met.
  • Under the supervision of physician, physician assistant, nurse practitioner or nurse, assists with performing patient assessments and treatments.
  • Obtains and accurately documents patient vital signs, height and weight, takes brief history on current illness or injury, current medications, allergies, required screenings, and other pertinent information as appropriate.
  • Performs basic diagnostic procedures and specimen collection, including phlebotomy, splint application, and procedural tray/room set-up.
  • Activates My Chart Accounts.
  • Ensures Telehealth connectivity for scheduled appointments and trouble shoots as needed.
  • Performs administrative or clerical duties as assigned, including scanning, reception, scheduling, data entry, and patient registration.
  • Reviews and documents Social Determinants.
  • Provides education and resources as needed.
  • Monitors and communicates changes in patient condition.
  • Documents patient care provided.
  • Provides discharge instructions and follows-up with patient as needed.
  • Recognizes and seeks help in emergent situations.

Benefits

  • $2,500 Sign on Bonus
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