Medical Assistant - Pediatrics - Congress

Soma Medical Center PA•Palm Springs, FL

20h•Onsite

About The Position

Soma Medical Center is seeking a dedicated and bilingual (English/Spanish) Medical Assistant for their Pediatrics department. This role is crucial for providing comprehensive patient care and clinical support, ensuring efficient clinic operations, and delivering an exceptional patient experience. The Medical Assistant will work closely with providers and the care team to manage patient flow, administer treatments, maintain accurate records, and communicate effectively with a diverse patient population.

Requirements

Bilingual English/Spanish proficiency
Proficiency in EMR systems
Ability to accurately measure and record vital signs
Knowledge of CLIA-waived testing protocols
Understanding of Universal Precautions and infection control guidelines
Ability to clean, sterilize, and maintain medical instruments and equipment
Strong documentation skills
Ability to complete required forms (referrals, prior authorizations, vaccine logs)
Exceptional customer service skills
Professional, respectful, and culturally sensitive demeanor
Ability to handle specimens and clinical materials according to safety protocols
Knowledge of OSHA and HIPAA regulations
Strong interpersonal and communication skills
Ability to resolve conflicts professionally
Ability to maintain strict confidentiality

Responsibilities

Prepare patients for examination by obtaining and documenting medical history and reason for visit in the EMR system.
Accurately measure and record vital signs, including height, weight, blood pressure, pulse, and respiration.
Assist providers and clinical staff with examinations and procedures to support efficient patient care.
Administer medications and injections as ordered by the provider in accordance with established protocols.
Perform CLIA-waived testing following regulatory and organizational standards.
Collect laboratory specimens and complete all required documentation accurately.
Provide patient education, including support for preventive care, family planning, and treatment instructions, in both English and Spanish.
Follow Universal Precautions and infection control guidelines to ensure a safe environment for patients and staff.
Clean, sterilize, and maintain medical instruments and equipment.
Ensure exam rooms are fully stocked, organized, and prepared for patient care.
Enter and maintain accurate patient data, physician orders, and clinical documentation in the electronic medical record (EMR) system.
Document procedures, injections, allergy testing, and specimen collection details in compliance with Soma Medical Center policies.
Maintain up-to-date and accurate patient medication records.
Complete required forms, including referrals, prior authorizations, and vaccine logs.
Provide bilingual (English/Spanish) interpretation to facilitate clear communication between providers and patients.
Deliver exceptional, compassionate customer service to all patients and visitors.
Maintain a professional, respectful, and culturally sensitive demeanor at all times.
Address patient concerns promptly and effectively; escalate issues when appropriate.
Support efficient clinic workflow and patient flow in collaboration with the care team.
Communicate effectively with individuals from diverse cultural and socioeconomic backgrounds.
Handle all specimens and clinical materials in accordance with safety and infection control protocols.
Maintain compliance with OSHA, HIPAA, and all federal, state, and local regulations.
Submit quality assurance and required reports in a timely manner.
Adhere to Soma Medical Center policies, procedures, and clinical standards.
Perform assigned clinical and administrative duties with accuracy, efficiency, and attention to detail.
Maintain organization and meet deadlines in a fast-paced healthcare environment.
Support overall clinic operations and assist with additional duties as needed.
Demonstrate strong interpersonal and communication skills with patients, families, and team members.
Promote a positive, inclusive, and team-oriented work environment.
Resolve conflicts professionally using appropriate organizational resources.
Communicate clearly and effectively, seeking clarification when needed.
Maintain strict confidentiality of patient and organizational information.
Uphold Soma Medical Center’s mission by delivering high-quality, patient-focused care.
Build strong relationships with patients and colleagues to support coordinated care.
Participate in ongoing training, education, and performance improvement initiatives.
Demonstrate initiative in identifying and resolving challenges.
Adapt to change with a positive and solution-oriented approach.
Take ownership of responsibilities and maintain consistent productivity.
Accept and apply feedback to support personal and team growth.